Work Experience Co-ordinator

Salary: £27,319.00 - £28,031.00  per annum with progression to £29,588

Newcastle University is a great place to work, with excellent benefits. We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you.

Closing Date: 26 March 2026

The Role

The Student Success Unit is responsible for developing and supporting the delivery of an outstanding and distinctive student experience so that students have a high-quality University experience. As part of Student Success, the Careers Service supports all students and recent graduates to achieve positive graduate outcomes through tailored guidance, opportunities, and employer engagement.

As part of a Work Experience Team within the Careers Service, Student Success, you will play a key role in coordinating the administrative processes to support work experience opportunities.  You will contribute to a range of activity linked to student employment on campus, internships, and placement years, working closely with students, colleagues and employers to ensure an excellent student experience is at the forefront.

We have two Work Experience Coordinator roles available:

One open‑ended role supporting the Careers Service Placement Year

This role focuses on coordinating administrative processes for the Careers Service Placement Year, a 9-12 month, self-sourced, work experience opportunity for students. You will work closely with academic units, students and employers to provide information and ensure correct process. Additionally, you will assist in marketing and promotion of placement opportunities.

One fixed‑term (12 months) role supporting the NCL Internships scheme and Student Employment on Campus

This role focuses on coordinating the administrative processes for the NCL Internship work experience programme and student employment on campus. You will work closely with university colleagues and employers to create work experience opportunities for students, providing information and ensuring accurate, timely and compliant recruitment processes. Additionally, you will assist with vacancy coordination, promotion and onboarding activities.

Please indicate clearly in your application/cover letter which role you wish to be considered for, the open-ended role, the fixed term role, or both.

For informal enquiries, please contact connor.bluemel@ncl.ac.uk  

Main Duties and Responsibilities

• Coordinate administration and systems to support work-based learning programmes such as internships, placement years or student employment on campus, this may include:
• Reviewing, improving and maintaining administrative and financial records to support work-based learning activities.
• Administering all aspects of vacancy coordination and recruitment, including advertising vacancies, managing applications and deadlines, shortlisting applicants, scheduling, organising and conducting interviews, providing feedback, allocating candidates to assignments, and supporting broader onboarding and selection processes.
• Signposting students to support relating to self-reflection and how to articulate the value of their work experience.
• Develop, maintain and produce a range of data, evaluation and promotional reports, acting on feedback, developing examples of best practice and compiling quantitative and qualitative statistical data.
• Ensure compliance with all prevailing employment legislation incl. UK Visa and Immigration requirements by conducting Right to Work checks for student workers.
• Organise work experience sessions and coordinate all related communications.
• Provide exceptional customer service to key stakeholders through:
• Advising and guiding students throughout their work experience journey, supporting them individually and in groups, and signposting them to further opportunities and reflective resources to help them understand and articulate the value of their experience.
• Developing and maintaining relationships with internal and external organisations to create work‑experience opportunities.
• Monitor the employer and student experience throughout the work experience, maintaining effective evaluation processes to ensure satisfactory progress and outcomes, acting on feedback to inform improvements.  
• To provide a first point of contact for issues that may arise, ensuring resolution where possible and referring to more senior colleagues where necessary.
• Proactively market and promote work‑based learning opportunities to students, employers and colleagues by developing targeted outreach activities, engaging relevant sectors and organisations, collaborating with Communications and Events colleagues on cross‑University marketing, and building strong relationships with internal and external stakeholders to increase awareness, engagement and applications.
• Provide supervision to the Work Experience Assistants, acting as a mentor, offering support, feedback and training.  
• Work with colleagues across Student Success to ensure design and, delivery of our provision considers the needs and requirements of designated service user groups (e.g., students with additional needs, international students, Early Career Researchers, or Degree Apprentices).
• Undertake any other duties reasonably requested in the delivery of the Careers Service’s strategic objectives including occasional out of hours/evening work.

The Person

Knowledge, Skills and Experience (Essential)

• Confident use of Microsoft Office (particularly Excel), databases, the internet and a range of social media
• Administration experience in an office environment, including evidence of systems improvements
• Ability to consider new ways of working and to apply new technology
• Experience working in a customer-focused environment
• Excellent attention to detail with a high level of accuracy
• Excellent planning and organisational skills, with the ability to prioritise a complex workload and working to tight deadlines
• A team player, able to develop and maintain productive working relationships with internal and external customers, including the ability to motivate others
• Good communication and interpersonal skills including the ability to negotiate
• Good problem solving with ability to use initiative
• Sound numeracy skills to compile and interpret statistical and financial data
• Ability to influence and thrive in diverse cultural environments

Attributes and Behaviour

• Manages time and resources by prioritising and organising effectively
• Works collaboratively with others, plays a positive role in teams and establishes and grows relationships across the organisation where different skills, expertise and opinions are valued
• Uses clear, concise and accurate communication, tailoring the approach accordingly and encouraging a two-way communication process
• Projects a positive attitude through personal confidence and enthusiasm in order to achieve organisation success. Inspires the trust and confidence of others
• Works continually towards achieving success through understanding and meeting or exceeding the expectations of the area, the University, students, colleagues and other stakeholders

Qualitfications

• English Language GCSE grade A-C or equivalent

Newcastle University is a global University where everyone is treated with dignity and respect.  As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution.

We are committed to being a fully inclusive university which actively recruits, supports and retains colleagues from all sectors of society.  We value diversity as well as celebrate, support and thrive on the contributions of all of our employees and the communities they represent.  We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams, we believe that success is built on having teams whose backgrounds and experiences reflect the diversity of our university and student population.

At Newcastle University we hold a Gold Athena Swan award in recognition of our good employment practices for the advancement of gender equality.  We also hold a Race Equality Charter Bronze award in recognition of our work towards tackling race inequality in higher education REC.  We are a Disability Confident employer and will offer an interview to disabled applicants who meet the essential criteria for the role as part of the offer and interview scheme.

In addition, we are a member of the Euraxess initiative supporting researchers in Europe. 

Requisition ID: 29159