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Senior SAP Analyst

Requisition ID:  20329

Newcastle, GB

Contract Type:  Open Ended
Working Pattern:  Full Time
Posted Date:  22-Jun-2022

We are a world-class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in the economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success


Salary: In the region of £47,000


Closing Date: This opportunity will close when we identify a suitable candidate. We will contact you within 5 working days of your application to advise you of the shortlisting outcome


The Role


Over the last 18 months, we have reimagined the way we deliver our University IT Services, building a world-class IT department responsive to the needs of our global community. We’re growing significantly and we’ve created new opportunities and made changes to how we work. Our people have been at the centre of this change, with a particular focus on development and opportunities to learn new skills.


This role leads the design, development, implementation, and ongoing support of one or more major modules of the University’s ERP business systems, in line with the strategic requirements of the University while providing specialist expertise to business stakeholders and technical teams to convert software requirements into technical solutions.


The University is an exciting and dynamic place to work, dedicated to world-leading education and research. Benefits include excellent pension; flexible working options; 42 days holiday (including public holidays); discounted travel for the Metro and local bus services; and discounts for national retailers. You can find out more on our benefits web page.


We are committed to building and maintaining a fair and inclusive working environment and we would be happy to discuss arrangements for flexible and/or blended working.


Informal enquiries may be made to Laura Watson, Student Systems Team Manager, at


Key Accountabilities

  • Work with business and technology leads across the University and with other stakeholders, providing specialist technical knowledge to establish requirements and manage the design, development and successful implementation of ERP systems and modules. Produce technical specs, process documentation, test-plans and manage go lives
  • Leads the production of innovative solutions, translating these into technical requirements, to maximise service quality, efficiency and continuity. Assist in managing internal and external resources to ensure solutions are delivered on time to requirements, documenting processes and coordinating system and user acceptance testing
  • Configure and test solutions in SAP and other applications to deliver new and improved services and ensure they perform as intended and required by the business while reducing any risk to existing services to acceptable levels
  • Develop and maintain good working relationships with stakeholders in order to design, develop, deliver and maintain effective business solutions. Provide specialist advice about system functionality and supporting stakeholders in effective use of the systems
  • Act as a senior SAP subject matter expert and use this knowledge to deliver excellence in operational support, project and change delivery and help in defining the future SAP strategy. Act as a point of escalation for SAP issues whether they be related to support, change or project delivery
  • Act as a deputy to the team manager if so required and take responsibility for management of tasks and activities allocated to them by their manager
  • Acts a coach and mentor to other members of the team, share their knowledge and help to build up the capability of the SAP team overall
  • Engage with stakeholders across NUIT and the University to build and maintain good working relationships and ensure there is a clear understanding of University requirements within the team
  • Act as a trusted advisor, building robust and collaborative relationships with other IT and University leaders to develop a clear understanding of business needs
  • Lead on any project or change related activity as part of wider NUIT or NU project teams
  • Be responsible for developing best-practise policies, standards, procedures and guidelines for development of SAP, guided by NUIT standards and other stakeholders
  • Any other reasonable duties that fall within the scope of the post, as allocated by the line manager


The Person


Knowledge, Skills and Experience

  • Extensive technical background in the SAP technologies used by NUIT
  • Substantial experience of delivering SAP development and configuration services to a dispersed customer base in multiple locations
  • Experience of business analysis to gather customer requirements and turn them into actionable configuration documentation
  • Experience of working with third party vendors and delivering an effective SAP service using their services
  • Experience of helping to create roadmaps and deliver programmes to remove technical debt
  • A working knowledge of Cyber-security processes and practices


Attributes and Behaviour

  • Builds both formal and informal professional networks, and extends these networks within, across and external to organizational boundaries
  • Encourages and facilitates collaboration, cooperation and results
  • Inspires, motivates and guides more junior team members Embracing Change
  • Supports organizational change agents to improve maturity and practices, in support of University goals and strategy
  • Mobilizes others within and outside of their team to support and enable change efforts
  • Analyses situations quickly and effectively to determine the best way to deliver the required result
  • Keeps their technical knowledge up to date and has a wider understanding of the technology landscape inside and outside their area
  • Sets and accomplishes challenging goals
  • Defines standards in terms of doing what is appropriate and doing it well
  • Leads by example in delivering high quality outcomes that they take responsibility for


  • A bachelor’s degree in computing science or related subject or equivalent experience
  • A relevant technical qualification or equivalent technical experience

Newcastle University is committed to being a fully inclusive Global University which actively recruits, supports and retains staff from all sectors of society.  We value diversity as well as celebrate, support and thrive on the contributions of all our employees and the communities they represent.  We are proud to be an equal opportunities employer and encourage applications from everybody, regardless of race, sex, ethnicity, religion, nationality, sexual orientation, age, disability, gender identity, marital status/civil partnership, pregnancy and maternity, as well as being open to flexible working practices.


The University holds a silver Athena SWAN award in recognition of our good employment practices for the advancement of gender equality. The University also holds the HR Excellence in Research award for our work to support the career development of our researchers and is a member of the Euraxess initiative supporting researchers in Europe.