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Security Manager

Requisition ID:  25251

Newcastle, GB

Contract Type:  Open Ended
Working Pattern:  Full Time
Posted Date:  17-Mar-2023


Salary: £44,414 to £47,047 with progression to £52,841 per annum


Newcastle University is a great place to work, with excellent benefits. We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you.


Closing Date: 16 April 2023



The Role


To be responsible for the maintenance of a safe and secure environment for all university students, colleagues and visitors through the management and development of an efficient and effective security service that is suited to the needs of the Higher Education sector, and which complies with relevant legislation.


We have an exciting opportunity for a professional and passionate Security Manager.


Reporting to the Deputy Director, Estates & Facilities the role will have responsibility for the performance of the University’s security provision and delivery of its strategic goals.


We are looking for an enthusiastic and flexible individual who has the vision to develop the security provision in line with the University’s strategic objectives and development of its professional services to support the student experience.


You will be responsible for a team of 50 security colleagues who work over a 24/7 working pattern. Therefore, we are keen to hear from applicants who can demonstrate proven leadership experience in a security role.  You will contribute to projects across the University and advise on security services and systems. Therefore, we are looking for someone who has strong stakeholder engagement skills.


The ideal person will understand the current trends in the security field and can keep up to date with legislation and developments in the security industry through engagement with external partners.  It is important that you can demonstrate an awareness of current welfare issues and risks that may impact on our Higher Education students, colleagues and visitors and put in place proactive measures to ensure their safety. 


If this is you, please reach out to Lynne Edis, Deputy Director, Estates & Facilities at


To apply please upload an up-to-date CV and cover letter outlining how you meet the essential criteria set out in ‘The Person’ section below.


Key Accountabilities

  • Lead on all site security matters providing security expertise to key stakeholders across the University based on an up-to-date knowledge of relevant legislation
  • Provide professional security advice to senior management regarding regional, national, and international security issues which may impact on the University and its activities
  • Act as main point of contact for relevant external agencies such as Newcastle City Council and Northumbria Police in all security related matters
  • Develop and regularly review the University’s security strategy, policies, codes of practice and service level standards to ensure maximum operational capability and that risk commensurate security measures are in place to minimise loss and impact to the organisation
  • Provide leadership and management of the University’s 24/7 Security Team to ensure a customer focused, value for money and effective security provision to meet the University’s strategic requirements and which enhances the student, colleague, and visitor experience
  • Develop systems to continually monitor operational performance, identify improvement opportunities and implement initiatives in consultation with key stakeholders to ensure maximum operational capacity and the best use of resource
  • Lead on the delivery of incident management and response, working with the University community to ensure all security incidents are reported and high-quality data is available to inform decision making
  • Regularly review the skill mix within the team and develop training plans to address skills requirements, career development for colleagues in the team and maintain a succession planning strategy in consultation with other Facilities Managers, in line with university procedures and in conjunction with People Services and Organisational Development
  • Work closely with key managers in Estates & Facilities to ensure appropriate support for university-wide activities, collaboration on joint projects and to share good practice
  • Ensure that relevant Health and Safety policies, legislation and appropriate codes of practice are followed as appropriate for the service provision, ensuring that the resource and financial implications to ensure statutory compliance are reported and budgeted for
  • Initiate and maintain effective relationships with Schools, Services, and colleagues within Estates & Facilities through regular meetings, contributing to action plans and the provision of proactive and collaborative solutions to issues or problems relating to security matters
  • Develop a change culture to enable a flexible & adaptive service delivery with key stakeholder engagement and with a particular focus on the support for students and the student experience
  • Benchmark the service against peers and external service providers, evaluating alternative strategies for service provision in the pursuit of more effective and cost-efficient methods of work to demonstrate best practice. To operate within a quality system/continuous improvement framework and manage changes in operational practice when necessary
  • Responsible for procurement (including contracted out services) and financial management within the service, preparing budgets and supporting planning statements, managing the annual budgetary allocation, and producing regular reports on expenditure against budget throughout the financial year
  • Analyse data and provide reports, datasets and presentations to stakeholders and customers that demonstrate the effectiveness of the service
  • Ensure equality, diversity and inclusion principles are embedded within the service and promote an inclusive working environment for all colleagues
  • Act as the designated Premises Supervisor on behalf of the University as appropriate


The Person (Essential)


Knowledge, Skills and Experience

  • Proven leadership and highly developed people development skills
  • Knowledge of legislation relating to security in the workplace
  • A clear understanding and experience of planning and organising to ensure a service meets the needs of the business
  • Demonstrable stakeholder management skills and expertise in delivering excellent customer experiences
  • IT literacy is essential, with the ability to produce meaningful data and utilise up to date security systems effectively
  • Ability to utilise budgets effectively to maximise output


Attributes and Behaviour

  • The ability to develop innovative solutions to problems is essential
  • An effective communicator who can promote ideas and strategies
  • Resilience and a positive outlook
  • An individual who takes ownership and accountability
  • A team player who can bring colleagues and students on board
  • Shows consideration to others and respects diversity, is mindful of others wellbeing



  • Degree level or proven track record in the security realm
  • SIA licence


Newcastle is an inclusive global University community where everyone is treated with dignity and respect.  As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution.


We are committed to being a fully inclusive Global University which actively recruits, supports and retains colleagues from all sectors of society.  We value diversity as well as celebrate, support and thrive on the contributions of all our employees and the communities they represent.  We are proud to be an equal opportunities employer and encourage applications from everybody, regardless of race, sex, ethnicity, religion, nationality, sexual orientation, age, disability, gender identity, marital status/civil partnership, pregnancy and maternity, as well as being open to flexible working practices.


The University holds a silver Athena Swan award in recognition of our good employment practices for the advancement of gender equality. The University is also a member of the Euraxess initiative supporting researchers in Europe.


Requisition ID: 25251