School Ops Coordinator (Infrastructure)

Salary:  £30,805 to £31,637 with progression to £34,132 per annum (pro rata)

Newcastle University is a great place to work, with excellent benefits. We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you.

Closing Date: 10 August 2025

The Role

The Faculty of Science, Agriculture and Engineering is seeking to appoint an enthusiastic Operations Coordinator (Infrastructure) to join the SAgE Faculty Professional Services team, based within the School of Natural and Environmental Sciences.

As a key member of the School’s Operations Team, you will play a vital role in supporting the school to achieve its strategic objectives. You will be responsible for coordinating a range of operational activities that contribute to the effective delivery of the school’s mission.

Working closely with the Assistant Operations Manager and the Deputy Head of School Operations, you will support the development and implementation of projects and administrative functions across the school’s diverse portfolio. This will involve collaboration with colleagues across the School, Faculty, and wider University to ensure alignment with institutional priorities.

You will also contribute to the delivery of high-quality support for research, teaching, and other core activities, while helping to enhance the school’s reputation and visibility both internally and externally.

This is a permenant role with part time hours of 29.6 hours per week, preferably over 5 days.

To apply, please complete an online application, upload a CV and a cover letter. Your cover letter should be a detailed supporting statement outlining how your skills and experience can be applied against the below person specification, explaining how you meet the essential criteria outlined below and evidence this with examples.  

Candidates wishing to discuss the post may contact Amy Watson, Assistant Operations Manager Amy.Watson1@newcastle.ac.uk or in Amy’s absence Victoria Coulson, Deputy Head of School Operations Victoria.Coulson@ncl.ac.uk 

The Person 

Knowledge, Skills and Experience 

•    Excellent numeracy and IT skills with experience of Microsoft suite of programmes, together with confidence in handling and analysing data from a diverse range of sources    
•    Excellent interpersonal skills, including negotiating influencing and relationship building and developing and working as part of a team
•    Experience of leading and managing a team
•    Evidence of a proactive, creative and flexible approach to problem-solving. A ‘can-do’ approach
•    Experience of establishing, reviewing and monitoring administrative systems in office environments to improve processes to maximise efficiency
•    An excellent communicator both verbally and in writing with the ability to tailor messages to the appropriate audiences  
•    Demonstrates high energy and commitment to the delivery of excellent customer service
•    High level of organisational and time management skills, able to manage a range of tasks simultaneously
•    Experience of managing and training colleagues
•    Proactively assesses and manages risks and makes changes of approach if necessary    
•    Experience of project management, with ability to find and utilise information to keep records up to date

Attributes and Behaviour

•    Acts in a collaborative, inclusive, transparent and open manner, acting with integrity and able to build high levels of trust
•    Encourages and supports a free flow of communication and information across own area, and the wider University where appropriate
•    Sets own priorities in conjunction with team and area objectives and has the ability to quickly identify what is important and act accordingly
•    Keeps an open mind to alternative ways of doing things
•    Proactively anticipates and plans for likely problem areas or obstacles by assessing and managing risks  
•    Maintains flexibility in work plans to allow for changing circumstances
•    An aptitude for utilising software tools and technologies to enhance, improve and simplify day to day functioning/organisational skills

Qualifications
•    A-levels/BTEC Level 3 or equivalent  
•    Plus significant relevant experience in an administrative setting demonstrating development through involvement in a series of progressively more demanding relevant work/roles

Newcastle University is a global University where everyone is treated with dignity and respect.  As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution.

We are committed to being a fully inclusive university which actively recruits, supports and retains colleagues from all sectors of society.  We value diversity as well as celebrate, support and thrive on the contributions of all of our employees and the communities they represent.  We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams, we believe that success is built on having teams whose backgrounds and experiences reflect the diversity of our university and student population.

At Newcastle University we hold a silver Athena Swan award in recognition of our good employment practices for the advancement of gender equality.  We also hold a Race Equality Charter Bronze award in recognition of our work towards tackling race inequality in higher education REC.  We are a Disability Confident employer and will offer an interview to disabled applicants who meet the essential criteria for the role as part of the offer and interview scheme.

In addition, we are a member of the Euraxess initiative supporting researchers in Europe. 

Requisition ID: 28370