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Residences Maintenance Assistant

Requisition ID:  24746
Location: 

Newcastle, GB

Contract Type:  Fixed Term
Working Pattern:  Full Time
Posted Date:  25-Nov-2022

We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.

 

What’s in it for you? Newcastle University is a great place to work, with excellent benefits. We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you.

 

Newcastle is an inclusive global University community where everyone is treated with dignity and respect.  As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution.

 

Newcastle University is committed to being a fully inclusive Global University which actively recruits, supports and retains colleagues from all sectors of society.  We value diversity as well as celebrate, support and thrive on the contributions of all our employees and the communities they represent.  We are proud to be an equal opportunities employer and encourage applications from everybody, regardless of race, sex, ethnicity, religion, nationality, sexual orientation, age, disability, gender identity, marital status/civil partnership, pregnancy and maternity, as well as being open to flexible working practices.

 

Salary: £20,761 per annum

 

Closing Date: 02 December 2022


The Role

 

Accommodation Services require a Residences Maintenance Assistant to work as part of the Accommodation Services Team.

 

Estates & Facilities (recent winners of the Times Higher Estates Team of the Year award) are a very large multidisciplinary team that look after the development, maintenance, safety and security of over 150 buildings across various sites including a wide variety of world class teaching and research facilities, a range of diverse accommodation for over 3500 students across three student villages as well as caring for our beautifully landscaped grounds. We are also the team at the University responsible for catered halls,

 

You will be required to carry out day to day duties in student accommodation including investigating and repairing defects, routine repairs and maintenance, planned maintenance and health & safety checks such as routine fire alarm testing and PAT testing. Other general duties include receiving deliveries, moving of white goods and furniture to ensure the delivery of a high standard of accommodation.
 
The successful candidate will also be required to support the University in promotional activities e.g. visit days showing prospective students and other visitors around University accommodation 

 

You will have experience in a customer focused environment and a flexible approach to working hours and location as required.

 

The posts is for 37 hours per week. Hours of work 09:30 am to 6 pm Monday to Thursday and 10 am to 6 pm Friday.

 

This post is Fixed Term, until June 2024

 

Informal enquires should be directed to Residences Team Leaders Kath.sultman@ncl.ac.uk or Vera.burns@ncl.ac.uk 

 

For further information regarding Accommodation Services visit here.


Key Accountabilities

  • Investigate reported defects and carry out a range of general maintenance and repair tasks in accordance with agreed standards and procedures. Ensure that those defects which fall outside of these guidelines are reported in accordance with Service procedures
  • Undertake planned maintenance and tasks e.g. routine testing of fire alarm systems (weekly), door locks (monthly) portable appliance testing (annually) and testing/inspecting of other fixtures e.g. taking meter readings in accordance with Service guidelines and to agreed standards
  • Carry out residence inspections and audits, liaising with colleagues to provide an efficient service for residents and report any damage/tenancy breaches to line manager so that appropriate action can be taken
  • Respond to any emergencies and take the appropriate action to minimise further damage to buildings or risk to occupants
  • Carry out a range of general and specialised cleaning and general tasks in accordance with agreed standards
  • Support the University’s commitment to training and development by participating fully in training courses designed to improve personal skill levels and knowledge
  • Support the University in promotional activities e.g. visit days showing prospective students and other visitors around University accommodation

 

The Person (Essential)  

    
Knowledge, Skills and Experience

  • Customer focussed approach
  • Ability to communicate clearly with colleagues and external contractors
  • Ability to follow instructions clearly
  • Must be a good team worker and equally able to work alone
  • Flexible and adaptable approach
  • Standards orientated
  • Ability to prioritise workload and remain calm under pressure
  • Positive approach to personal and skill development
  • Basic maintenance skills
  • Reliable and dependable
  • A positive flexible “can do” attitude and enthusiastic approach
  • Able to work contracted hours

 

Qualifications

  • NVQ Building maintenance
  • Knowledge of Health & Safety practices
  • Knowledge of manual handling

 

Newcastle University is committed to being a fully inclusive Global University which actively recruits, supports and retains staff from all sectors of society. We value diversity as well as celebrate, support and thrive on the contributions of all our employees and the community they represent. We are proud to be an equal opportunities employer and encourage applications from everybody, as well as being open to flexible working practices.