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Research Assistant/Associate/Senior Research Associate in System Design for Financial Services

Requisition ID:  9386

Newcastle, GB

Contract Type:  Fixed Term
Working Pattern:  Full Time
Posted Date:  02-Jul-2021


We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.



Research Assistant - Grade F : £28,331 - £30,046 per annum

Research Associate - Grade F : £30,942 - £40,322 per annum

Senior Research Associate - Grade G : £41,526 - £49,553 per annum


Closing Date: Monday 2 August 2021



The Role


This is an exciting opportunity to join the Newcastle University Business School as a Research Assistant/Associate or Senior Research Associate in the interdisciplinary research project FinTrust. The project researches trust in the financial industry in multiple dimensions, including from social, industry, consumer, and technological perspective. Research is conducted in close cooperation with industry and government partners, as well as with other funded projects associated with Trust, Identity, Privacy and Security (known as TIPS).


This position concerns information system design for automated financial services. Specifically, we aim to design information systems for automated financial services that are fair and inclusive. As opposed to approaches that consider (machine learning) algorithms in isolation, this project treats bias, trust, and ethics as a ‘system’ design challenge. The objective is to assure ethically designed services and in so doing, prevent financial exclusion or distress of consumers. This post will focus on exploring a new concept in the current theoretical and academic narrative of Corporate Digital Responsibility (CDR) .


You should be naturally collaborative, and who is focussed on producing high-quality research outputs as part of a dynamic, diverse and interdisciplinary team. You should have excellent interpersonal skills, with an aptitude for building working relationships with our internal and external stakeholders. You may be required to design and deliver research findings to our external stakeholders, you there should be creative with demonstrated communication skills.


You should have an excellent underpinning degree together with PhD awarded or nearing completion. Applications from all various academic backgrounds are welcome, including but not limited to the areas of Computing Science, Cyber Security, Sociology, Psychology, and Business.

About us:
The project is a joint project between the School of Computing and Newcastle University Business School and is supported by Atom Bank, Durham. You will be aligned to Newcastle University Business School and will work alongside FinTrust colleagues in a dedicated lab in the new state-of-the-art Urban Science Building, which is the home of the School of Computing.


For more information on the research in FinTrust, please click here: https://dl.acm.org/doi/abs/10.1145/3351095.3372834.


You are requested to outline how you meet the essential / desirable criteria for this position in your covering letter. Please state whether you are applying for the position as a Research Assistant / Associate (Grade F) or as a Senior Research Associate (Grade G), please include an explanation for why you should be considered for the role. This position is available on a full time and fixed term basis for 12 months or until project end date, whichever is soonest.


Informal enquiries regarding the post should be directed to Karen Elliott via email: karen.elliott@newcastle.ac.uk.


Key Accountabilities


  • Conduct the research along the lines of the programme of the funded project, demonstrating creative and/or highly skilled design solutions for cyber-resilient financial services.
  • Work successfully in an interdisciplinary team of three researchers and with investigators and other colleagues to publish world-leading research with impact on the services industry. 
  • Contribute to the culture and general strengths of the research group and the School, through supervision of project students, participation in teaching and outreach, organise and participate in event, etc., in line with the Academic Staff Career Pathway document.
  • Present outputs of the research from the research team to scientific and non-scientific audiences, in written and oral form.


The Person (Essential)

Knowledge, Skills and Experience

• Good working knowledge of the theories and techniques of social science, research methods and system design research and publications* (*essential for Senior Research Associate);
• Previous postdoctoral research experience (or equivalent) (essential for Senior Research Associate, desirable for Research Assistant/Associate) ;
• Experience of working in teams, preferably in cross-disciplinary collaborations (essential for Senior Research Associate, desirable for Research Assistant/Associate);
• Demonstrable ability to provide leadership to a project team (essential for Senior Research Associate, desirable for Research Assistant/Associate);
• Experience in supervising student projects and teaching students (essential for Senior Research Associate, desirable for Research Assistant/Associate);
• Use of relevant, advanced research methods, tools and techniques in the field of information systems and services (desirable);
• Excellent communication skills with the ability to present complex information, listen and understand the target audience and work collaboratively to understand user and stakeholder requirements;
• Experience of presenting research work at academic meetings;
• Demonstrable knowledge of and research background in trust, corporate social responsibility, and social inclusion (desirable).


Attributes and Behaviour

• Ability to assess and evaluate concepts/theories and develop original solutions;
• High level analytical and problem-solving capability;
• Solid social/psychological theoretical and writing skills;
• Ability to communicate complex information with clarity;
• Ability to work independently and as part of a team;
• Willingness to travel locally and internationally and a readiness to work flexibly by mutual arrangement;
• Develops effective working relationships with colleagues exhibiting strong networking skills to support collaboration;
• An interest in teaching and student supervision (desirable).




• PhD awarded (or nearing completion) in a  relevant disciple ;
• BSc or MSc awarded in a related area;

Essential for Senior Research Associate (Grade G)
• Evidence of Continued Professional Development (CPD)


Newcastle University is committed to being a fully inclusive Global University which actively recruits, supports and retains staff from all sectors of society.  We value diversity as well as celebrate, support and thrive on the contributions of all our employees and the communities they represent.  We are proud to be an equal opportunities employer and encourage applications from everybody, regardless of race, sex, ethnicity, religion, nationality, sexual orientation, age, disability, gender identity, marital status/civil partnership, pregnancy and maternity, as well as being open to flexible working practices.


The University holds a silver Athena SWAN award in recognition of our good employment practices for the advancement of gender equality. The University also holds the HR Excellence in Research award for our work to support the career development of our researchers, and is a member of the Euraxess initiative supporting researchers in Europe.


Requisition ID: 9386