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Programme and Project Manager

Requisition ID:  12062

Newcastle, GB

Contract Type:  Open Ended
Working Pattern:  Full Time
Posted Date:  25-Nov-2021





We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.


Salary: Salary in the region of £47,000 per annum.


Closing Date: This opportunity will close when we identify a suitable candidate. We will contact you within 5 working days of your application to advise you of the shortlisting outcome.


The Role


Over the last 18 months, we have reimagined the way we deliver our University IT Services, building a world-class IT department responsive to the needs of our global community. We’re growing significantly and we’ve created new opportunities and made changes to how we work. Our people have been at the centre of this change, with a particular focus on development and opportunities to learn new skills.


As a Programme & Project Manager, you will have knowledge of, and experience in project management and be expected to manage the delivery of allocated projects. You will provide leadership and create an environment that encourages collaboration and enables the successful delivery of projects.


Through building relationships with stakeholders and engaging with colleagues at all levels across the University, you will lead through the various stages of the project, providing clear communication, both verbally and written and ensuring that all project documentation and logs are accurate and maintained throughout.


The University is an exciting and dynamic place to work, dedicated to world-leading education and research. Benefits include excellent pension; flexible working options; 42 days holiday (including public holidays); discounted travel for the Metro and local bus services; and discounts for national retailers. You can find out more on our benefits web page.


We are committed to building and maintaining a fair and inclusive working environment and we would be happy to discuss arrangements for flexible and/or blended working.


Informal enquiries may be made to Peter Brazell, Portfolio, Programme & Project Practice Lead at peter.brazell@ncl.ac.uk


Key Accountabilities


  • Provide leadership and support in order to ensure that best practice in project management is followed and that these practices are disseminated; this includes accountability for delivery and completion of projects within agreed timescale, budget and appropriate quality standard.
  • Lead and motivate programme and project teams (usually virtual, distributed teams) in order to create the conditions necessary for successful delivery.
  • Manage stakeholder relationships and engagement at all levels of the organisation (and externally) across the programme and project lifecycle to ensure stakeholder buy-in to change.
  • Support business readiness by ensuring that all required training is planned and carried out and support continuous improvement by ensuring that post go-live reviews are completed, and lessons learned disseminated.
  • Manage commercial relationships on behalf of projects, including leading and/or supporting the procurement process, in order to secure Value for Money, assurance around project delivery, manage contractual obligations, and ensure the quality of output.
  • Compile and maintain programme and project communication and reporting strategies and plans, including two-way communication and engagement with colleagues impacted by the change, and reporting into governance bodies, in order to ensure clear and consistent messaging and to generate trust in the programme/project and in the team to deliver.
  • Provide advice to others throughout the whole project and programme life-cycle in order to ensure project success, including but not limited to: appropriate project sponsorship and governance; working with stakeholders on building project business cases; benefits identification and realisation, project planning; project initiation; stakeholder engagement; project controls; budget planning for live operation; risk and issue management.  


The Person


  • Experience with one or more programme and project management methodologies (MSP, PMI, PRINCE2)
  • Extensive experience of running large and/or complex programmes and projects, particularly multi-faceted IT-centric initiatives and/or those that deliver digital transformation
  • Ability to win commitment and support from senior and influential colleagues across the University; and broker complex technical agreements within the organisation and with external parties including commercial relationships
  • Effective influencing and negotiation skills in an environment where resources may not be in direct control of this role; including ability to lead and motivate virtual teams
  • Excellent planning and prioritisation skills e.g. simultaneously balancing a number of large and complex programme and projects. Knowledge of project planning tools with evidence of practical application is highly desirable
  • Excellent analytical and problem-solving skills with proven ability in logical and conceptual thinking
  • Highly customer-focussed and service orientated, with the ability to develop and manage relationships with customers and suppliers effectively
  • Ability to work under pressure and with a fair degree of autonomy, whilst also contributing to and supporting team-working.


Newcastle University is committed to being a fully inclusive Global University which actively recruits, supports and retains staff from all sectors of society.  We value diversity as well as celebrate, support and thrive on the contributions of all our employees and the communities they represent.  We are proud to be an equal opportunities employer and encourage applications from everybody, regardless of race, sex, ethnicity, religion, nationality, sexual orientation, age, disability, gender identity, marital status/civil partnership, pregnancy and maternity, as well as being open to flexible working practices.


The University holds a silver Athena SWAN award in recognition of our good employment practices for the advancement of gender equality. The University also holds the HR Excellence in Research award for our work to support the career development of our researchers, and is a member of the Euraxess initiative supporting researchers in Europe.