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Policy, Risk & Planning Officer

Requisition ID:  6624

Newcastle, GB

Contract Type:  Open Ended
Working Pattern:  Full Time
Posted Date:  25-Nov-2021



We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.


Salary: Salary in the region of £38,000 per annum.


Closing Date: This opportunity will close when we identify a suitable candidate. We will contact you within 5 working days of your application to advise you of the shortlisting outcome.


The Role


Over the last 18 months, we have reimagined the way we deliver our University IT Services, building a world-class IT department responsive to the needs of our global community. We’re growing significantly and we’ve created new opportunities and made changes to how we work. Our people have been at the centre of this change, with a particular focus on development and opportunities to learn new skills.


The Policy, Risk and Planning Officer will be responsible for facilitating and overseeing effective governance activities across the service to ensure robust planning and risk management is in place to support NUIT activity. Proven expertise in curation and management of service-wide policies, procedures and standards and a positive approach to the management of risk are essential to actively enable the IT service to operate effectively.


The University is an exciting and dynamic place to work, dedicated to world-leading education and research. Benefits include excellent pension; flexible working options; 42 days holiday (including public holidays); discounted travel for the Metro and local bus services; and discounts for national retailers. You can find out more on our benefits web page.


We are committed to building and maintaining a fair and inclusive working environment and we would be happy to discuss arrangements for flexible and/or blended working.


Informal enquiries may be made to Gary Davison, Head of the Office of the CIO, at gary.davison@ncl.ac.uk.


Key Accountabilities

  • Lead the analysis, specification, design and implementation of best practice governance processes and procedures across NUIT to ensure that delivery is consistent, effective and transparent.
  • Curate and maintain the definitive record of NUIT policies, procedures and standards, ensuring regular review schedules are in place and appropriate approvals are recorded.
  • Lead NUITs risk management activity, actively maintaining the departmental risk register and ensuring that risks are proactively managed at an appropriate level.
  • Coordinate the production of NUIT’s annual plan and act as a focal point for the consolidation of section/team plans.
  • Provide assistance to colleagues in NUIT and the wider University regarding IT governance related matters, including representing the team on projects.
  • Identify areas of opportunity and need within NUIT’s Governance and lead / contribute to improvement activities.
  • Produce learning materials, documentation and standards and deliver training to increase the awareness and acceptance of best practice processes within and outside of NUIT.
  • Ensure that clear and timely reporting mechanisms are in place to evidence the effectiveness and adoption of NUIT policies and procedures.
  • Provide input to internal planning, budgeting, documentation and change control procedures to ensure the provision of smooth running, resilient and reliable services.
  • Any other reasonable duties that fall within the scope of the post, as allocated by the line manager


The Person

Knowledge, Skills and Experience

  • Proven ability in documenting complex processes
  • Practical experience of the management and application of governance
  • processes in an IT context, e.g. ITIL
  • Experience in the curation and management of governance materials (policies, procedures and standards)
  • Experience of best practice risk management approaches and methodologies
  • Data manipulation skills with experience of producing and maintaining management reports
  • A broad understanding of the IT landscape in a large and complex organisation
  • A high standard of written English
  • Competence in using Microsoft Office applications, in particular Excel.

Attributes and Behaviour

  • Identifies quickly what is important and prioritises accordingly
  • Establishes clear roles and responsibilities for self and others
  • Maintains flexibility in work plans to allow for changing circumstances
  • Encourages and supports a free flow of communication and information across own area, and the wider University.
  • Can put forward own view whilst listening and respecting the views and opinions of others.
  • Understands how best to appeal to the other person/group, correctly interpreting the right way to approach a situation.
  • Uses a variety of influencing styles to suit the audience.
  • Explains how own proposals will support the interests of others (i.e. using win-win strategies)
  • Has a keen sense of timing; seizes opportunities
  • Develops plans and strategies for influencing and persuading stakeholders
  • Displays the confidence to politely challenge colleagues regardless of seniority
  • Confident statements of own position or views
  • Demonstrates self assured manner
  • Remains calm when responding to challenging situations
  • Believes and values own evidence based judgement, even if it is different from others


  • Bachelor’s degree, an equivalent professional qualification, or equivalent professional experience


Newcastle University is committed to being a fully inclusive Global University which actively recruits, supports and retains staff from all sectors of society.  We value diversity as well as celebrate, support and thrive on the contributions of all our employees and the communities they represent.  We are proud to be an equal opportunities employer and encourage applications from everybody, regardless of race, sex, ethnicity, religion, nationality, sexual orientation, age, disability, gender identity, marital status/civil partnership, pregnancy and maternity, as well as being open to flexible working practices.


The University holds a silver Athena SWAN award in recognition of our good employment practices for the advancement of gender equality. The University also holds the HR Excellence in Research award for our work to support the career development of our researchers, and is a member of the Euraxess initiative supporting researchers in Europe.