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Planning & Performance Assistant Manager

Requisition ID:  5319

Newcastle, GB

Contract Type:  Open Ended
Working Pattern:  Full Time
Posted Date: 


We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.


Salary: £30,942 - £40,322 per annum 


Closing Date: 18 November 2020



The Role

This is an exciting opportunity to join the Planning and Performance Team in the Faculty of Science, Agriculture and Engineering. You will provide guidance, expert analysis and business intelligence critical to supporting academic planning and delivery of the Faculty’s business needs and strategic priorities.  You will undertake specific research tasks and analyse a broad variety of Higher Education data; developing reports, providing briefings and supporting schools throughout the planning cycle. You will work collaboratively with colleagues across the Faculty and Institution to share insight into performance indicators.


We are looking for a proactive problem-solver who uses outstanding analytical and communication skills to provide accurate and insightful analysis of a range of complex data. Meticulous attention to detail, a sound understanding of good data governance and exceptional time-management skills are essential to success in this role.


We particularly welcome applications from a range of groups that are currently underrepresented in professional services such as members of the LGBTQ+ and Black, Asian, and Minority Ethnic (BAME) communities.


This position is available on an open basis, full time hours (37 hours per week); the working pattern will be determined at appointment stage.


Please send any informal enquiries to Dr Rebecca Taylor, Planning and Performance Manager (rebecca.taylor@ncl.ac.uk).


For more information about the Faculty, please click  here


Key Accountabilities



  • To produce and analyse a wide range of management information to support strategic performance monitoring and key decision making processes across the Faculty, including the provision of specialist support and information to academic and administrative departments to assist with the development of strategic and operational plans
  • To support the provision of internal and external market research, competitor analysis and benchmarking utilising a wide range of resources and data sources such as; HESA data, HEIDI plus, NSS, Graduate Outcomes, University League Tables, Scopus/SciVal, UCAS
  • To assist in the preparation of data required for external and internal equality and diversity monitoring requirements and to identify and capture appropriate data to benchmark diversity measures
  • To support the preparation of submissions to research and teaching assessment exercises to ensure an optimal result. In particular, this will involve collection, review, manipulation and analysis of data pertaining to future Research and Teaching Excellence Framework (REF and TEF) exercises and analysis of results
  • To take a consistent approach to staff communication and consultation, providing training and information sessions to administrative and academic staff as required
  • To ensure data integrity at all times by ensuring the accuracy, robustness and fitness for purpose of data used in the production and presentation of meaningful statistics. Liaising with Academic Units and Institutes, and the Finance, Planning, People Services, Education, Research and Business Development teams to help ensure cohesive provision of management information across the Faculty
  • To deputise for the Faculty Planning and Performance Manager as required
  • Any other duties within the scope and general nature of the grade which may be required


The Person

Knowledge, Skills and Experience


  • Excellent data management, cleansing and manipulation skills with exceptional attention to detail
  • Knowledge of summary statistics and experience of the analysis and presentation of large and complex data sets e.g. research income data, bibliometrics, and student recruitment data
  • Proven analytical and problem solving capability
  • Effective interpersonal and communication skills, with proven ability to communicate well at all levels of a large institution orally, in writing and via the presentation of management information and other data
  • Excellent (and demonstrable) IT literacy including the use of Microsoft Office packages, in particular, the use of Excel
  • Information search skills including the use of external web-based data sources
  • Ability to work under pressure and deliver to deadlines whilst paying attention to detail
  • A proven ability to work independently and use initiative to develop innovative and effective solutions to complex problems
  • Experience of planning in a large and complex organisation
  • Knowledge of the wider Higher Education environment and sector bodies such as OfS, Research England and HESA (Desirable)
  • Knowledge of research, teaching and knowledge framework exercises (Desirable)
  • Knowledge and understanding of good equality and diversity practice (Desirable)
  • Experience of data analytic and visualisation tools such as Power BI or equivalent (Desirable)

Attributes and Behaviour


  • Gathers a broad range of relevant information from internal and external sources, making this information widely available. Uses information to gain competitive advantage. Condenses a large amount of data into key issues. Digs deeper by probing and questioning data. Uses benchmarking to analyse external practices and identifies opportunities
  • Works collaboratively with others, plays a positive role in teams and establishes and grows relationships across the organisation where different skills, expertise and opinions are valued. Uses clear and unambiguous language, tables and graphs in management information reports to get the points across. Tailors content to meet the needs of the audience. Uses both face-to-face and written modes of communication. Able to put forward a view and also listen to the views of others. Plans communication methods to add impact to the message
  • Manages time, resources and workloads effectively. Works in a planned and structured way and ensures activities are completed to time. Uses systems and tools to ensure records and audit trails are clear and up-to-date. Ensures others are aware of how processes and systems work. Identifies quickly what is important and prioritises accordingly. Maintains flexibility in work plans to allow for changes that occur
  • Considers large amounts of complex information quickly and identifies key issues. Identifies when given contradictory or inaccurate information. Confidently deals with a broad range of information. Keeps an open mind to alternative ways of doing things




  • A degree or equivalent level qualification preferably in a subject requiring numeracy skills plus experience in a similar role or significant vocational experience, demonstrating development through progressively more demanding, relevant roles



Newcastle University is committed to being a fully inclusive Global University which actively recruits, supports and retains staff from all sectors of society.  We value diversity as well as celebrate, support and thrive on the contributions of all our employees and the communities they represent.  We are proud to be an equal opportunities employer and encourage applications from everybody, regardless of race, sex, ethnicity, religion, nationality, sexual orientation, age, disability, gender identity, marital status/civil partnership, pregnancy and maternity, as well as being open to flexible working practices.


Requisition ID: 5319