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Maintenance Officer (Building Surveyor)

Requisition ID:  24772

Newcastle, GB

Contract Type:  Open Ended
Working Pattern:  Full Time
Posted Date:  23-Nov-2022


We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.


What’s in it for you? Newcastle University is a great place to work, with excellent benefits. We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you.


Newcastle is an inclusive global University community where everyone is treated with dignity and respect.  As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution.


Newcastle University is committed to being a fully inclusive Global University which actively recruits, supports and retains colleagues from all sectors of society.  We value diversity as well as celebrate, support and thrive on the contributions of all our employees and the communities they represent.  We are proud to be an equal opportunities employer and encourage applications from everybody, regardless of race, sex, ethnicity, religion, nationality, sexual orientation, age, disability, gender identity, marital status/civil partnership, pregnancy and maternity, as well as being open to flexible working practices.


Salary: £27,131 to £28,762 with progression to £31,411 per annum



The Role


As a 2021 Times Higher Education Award winner of the Outstanding Estates Team and Outstanding Technician of the Year, we are excited to be sourcing a Building Surveyor to join our Maintenance Team.  This role is to join a small team responsible for the maintenance of a designated area of the University campus. You will work alongside estates colleagues to implement and manage a professional, customer focused building maintenance service. The maintenance service operates across the university’s estate to deliver a safe and reliable environment which will fulfil the current and future requirements of the organisation.


Within the role you will personally manage delegated improvement, repair, and maintenance works.  Therefore, we are interested in candidates who have knowledge of building repair and maintenance and/or construction experience of contract and project management.


If you are keen to discuss the role please contact Louise Petrie at 


Key Accountabilities

  • In conjunction with the lead Surveyor for the team, programme, plan and organise the development and cost-effective delivery of building repairs, building and infrastructure operations and single discipline long term maintenance schemes for a designated part of the University’s estate
  • Support colleagues across the maintenance team using their knowledge and experience of building construction, repair and maintenance whilst responding to issues that arise in other building disciplines where required
  • Assist the lead Surveyor to review, monitor and adjust, on a continual basis, the service provided within the area of responsibility to ensure that it meets current and planned university requirements
  • Advise on the annual maintenance requirements for the designated area and provide estimated costs for inclusion in revenue budgets and departmental planning documents
  • Assist the lead Surveyor in managing and monitoring the allocated annual budget for building fabric repair and maintenance works for their area of responsibility
  • Survey properties to identify Health & Safety risks and potential failures of fabric and infrastructure
  • Support senior colleagues and the Head of Maintenance in the development and delivery of the Long-Term Maintenance Programme, such as advising on the prioritisation of projects in the rolling programme and likely financial implications
  • Take responsibility for roles as defined under the CDM regulations; consult with other sections of Estates & Facilities, Consultants, Contractors, Co-ordinators, and Clients to ensure the organisation meets its obligations under all Health and Safety legislation
  • Ensure, so far as is reasonably practicable, that contractors are complying with relevant Health and Safety Policies, Legislation, and appropriate codes of practice. Ensure that all repair and maintenance procedures are carried out to ensure compliance with relevant Health and Safety legislation particularly with regard to Legionella, Electricity at Work, Asbestos, Fire and COSHH, etc. This will involve examining and policing contractor’s risk assessments and method statements as well as dealing with visits by HSE inspectors. They will be required to demonstrate to such inspectors that our procedures for contractor control are robust and lawful
  • Ensure compliance with Service Level Standards for all services provided in order to meet the University’s requirements within the constraints imposed by budget allocations. Provide written reports as necessary
  • Agree standards and costs for services provided to external clients ensuring full cost recovery whenever possible
  • Determine where necessary in consultation with the Direct Works Manager the appropriate method of providing particular services e.g., direct labour or contractor. Continually monitor and review the cost and standards provided
  • Assist with the management of internal and external resources to procure projects, evaluate options, and carry out investment and risk appraisals to ensure the investment delivers good value. Act as Principal Designer in accordance with the CDM regulations when necessary
  • Liaise with client representatives and adjacent occupants, determine their requirements, and provide advice on the potential implications and disruption caused by planned activities. Implementing and co-ordinating all necessary actions to minimise disturbance
  • Assist with the handover of completed projects (new build and refurbishment) from the project teams. Ensure that commissioning has been carried out correctly and that systems operate as designed and in line with university requirements. Establish maintenance regimes and contracts to ensure the continued safe and reliable operation of the building and its services
  • Provide all relevant professional and technical advice, where appropriate, to the Maintenance Team, Faculties, Central Services, and outside agency representatives on all aspects of operational maintenance and project issues regarding options, recommendations, and alternative solutions. Liaise, consult, and negotiate with university staff at all levels and organisations availing themselves of our services e.g., NHS, tenants, commercial businesses
  • Provide assistance and advice to colleagues and other staff. Undertake other duties as and when required by the Maintenance Manager and Head of Maintenance & Improvements


The Person


Knowledge, Skills and Experience

  • Knowledge of building repair and maintenance and/or construction experience of contract and project management
  • An understanding backed up by experience, of planning, organising, and delivering customer services is a major element of this post
  • Must be able to utilise relevant software packages such as those used in maintenance management and construction project design
  • Ability to use the Microsoft Office software such as Word and Excel


  • Maintenance and or project management skills although training will be given if necessary
  • Experience in the Higher Education sector would be an advantage but is not essential
  • A current clean driving licence
  • A sound working knowledge of legislation relating to: Employment, Procurement, Asbestos, Legionella, Gas, Electricity, H&S, Construction design and management, Disabled access, Equal rights etc. etc


Attributes and Behaviour

  •  A desire to maintain and develop knowledge through continuing professional development
  • Proven organisational ability
  • Excellent verbal and written communication skills including the ability to write clear and concise reports
  • The ability to work as part of a team, and to manage own workload



  • Currently holds or is working towards a professional qualification, with a minimum entry level standard of HND or equivalent, in an appropriate built environment discipline. Alternatively, membership of the Chartered Institute of Building with demonstrable experience in a comparable role



The University holds a silver Athena SWAN award in recognition of our good employment practices for the advancement of gender equality. The University is also a member of the Euraxess initiative supporting researchers in Europe.


Requisition ID: 24772