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Learning and Teaching Assistant

Requisition ID:  1363

Newcastle, GB

Contract Type:  Open Ended
Posted Date:  03-Dec-2019


We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.


Salary: £18,709 - £19,133 Pro Rata

Closing Date: 10 December 2019

Interviews are anticipated to be held on 20 December 2019


The role


The School of Natural and Environmental Sciences has a vacancy for the part-time position of Learning and Teaching Assistant. You will primarily support the School's postgraduate taught programmes and provide support to the Director of Postgraduate Studies. Duties will include managing correspondence with current and potential students and providing support to the wider learning and teaching team.

You will play a key role in ensuring the quality of programme delivery through supporting annual review processes and being a key link with students and academic staff on the programmes. Furthermore you will be able to contribute to the recruitment of students via open day support.

It is essential that you possess excellent organisational and communication skills, have a keen eye for detail and look to identify and implement improvements wherever possible. Working with a variety of stakeholders, you will complete a range of administration tasks with a ‘can do’ attitude and a willingness to be flexible to support the wider team.

The post is part-time (0.6 FTE or 22.2 hours) and open-ended. For informal enquiries contact Carol Andrew (


Key Accountabilities


  • To provide administrative support to the learning and teaching function of the School,  to the Director of Excellence in Learning and Teaching (DELT) and to the wider Learning & Teaching Team as requested
  • Responsible for inputting amendments to annual documentation such as modules and regulations
  • Responsible for ensuring up to date information is uploaded to the various University systems, i.e. SAP, Module Outline Forms (MOFs), NESS, Blackboard. In addition, to be responsible for inputting updates of teaching materials on University systems as they arise, and the timely distribution of materials to staff and students
  • Responsible for checking and updating student data using University systems, including ensuring students are appropriately registered for modules as required
  • Responsible for ensuring students are allocated a personal tutor, and for monitoring meetings between tutors and tutees via the ePortfolio system
  • Support the Learning & Teaching Team Leader with student attendance monitoring administration as requested
  • Responsible for receipt and collation of exam papers from academic colleagues, for tracking assessed work out for marking and chasing to ensure it is processed within expected timescales. In addition, transcribing or uploading marks to relevant University systems, i.e. NESS, Blackboard
  • Act as secretary to Module Moderation Boards and Boards of Examiners, including agenda preparation and circulation, minute taking and monitoring progress of actions
  • Act as secretary to meetings including, but not limited to, Boards of Studies, School Learning Teaching and Student Experience Committee, Student Staff Consultative Committee, including agenda preparation and circulation, minute taking and monitoring progress of actions
  • Responsible for setting up on University systems evaluations for students to complete
  • To provide support for the School’s Admissions where required
  • Any other duties within the scope and general nature of the grade which may be required

The person (Essential)

Knowledge, Skills and Experience


  • Working knowledge of relevant systems equipment, processes and procedures including standard software packages
  • Appreciation of the standards for the conduct and output of the role
  • Ability to communicate clearly orally and in writing
  • Numeracy skills
  • Good I.T. skills, i.e. good working knowledge of Microsoft Office software packages
  • Familiarity with work priorities and those of colleagues
  • Basic understanding of relevant policies and procedures, as they affect the role
  • Ability to apply relevant health and safety and other University policies and procedures

Attributes and Behaviour

  • Planning and Organising
    • Works in a planned and structured way
    • Uses own and others time effectively
    • Sets own priorities in conjunction with team and area objectives
    • Plans workload and tasks in a systematic way
    • Ensures that all activities are completed on time
    • Uses systems and tools to ensure records and audit trails are clear and up to date
    • Keeps work systems up to date, neat and tidy
    • Ensures that  others know how process  and  systems work
    • Maintains flexibility in work plans to allow for changing circumstances
  • Delivering Services
    • Sees other departments and colleagues as “customers” and follows through on their enquiries and requests
    • Keeps fellow team members up to date with progress
    • Co-operates with others in achieving targets
    • Takes responsibility for achieving own targets
    • Has a positive attitude for doing things better
    • Looks for ways to make immediate improvements
    • Pays attention to detail
    • Strives to deliver high quality results
    • Is enthusiastic in getting the job done on time
  • Communicating
    • Is factually correct and gives consistent verbal and non-verbal messages
    • Clear and concise; gets the message across to others
    • Chooses communication tools appropriately e.g. selective use of emails and other channels of communication
    • Tailors content of communication to the audience, changing style, tone and format appropriately
    • Uses face to face communication regularly
    • Can hold attention of others using appropriate techniques; questioning; rhetorical questions, changing tone and pace of voice and animated style
  • Team working
    • Respects the expertise and contribution of others even if own opinion is different
    • Shares relevant and useful information with others
    • Keeps other team members up to date with progress
    • Gets involved with team talks
    • Willing to help others and share workloads
    • Supportive of team decisions
    • Asks Others’ opinion
    • Encourages others to get involved
    • Talks about other team members in a positive way
    • Respects the value that different views bring to the team




  • Grades A-C in English Language and Mathematics GCSE (or equivalent) or vocational qualifications, plus work experience in a relevant role; or Substantial relevant work experience in the unit or a comparable setting

Newcastle University is committed to being a fully inclusive Global University which actively recruits, supports and retains staff from all sectors of society.  We value diversity as well as celebrate, support and thrive on the contributions of all our employees and the communities they represent.  We are proud to be an equal opportunities employer and encourage applications from everybody, regardless of race, sex, ethnicity, religion, nationality, sexual orientation, age, disability, gender identity, marital status/civil partnership, pregnancy and maternity, as well as being open to flexible working practices.


Requisition ID: 1363