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Learning Development Officer

Requisition ID:  5283

Newcastle, GB

Contract Type:  Open Ended
Working Pattern:  Full Time
Posted Date: 


We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.


Salary: £30,942 - £32,817 per annum 

Closing Date: 3 November 2020


The Role


This is an excellent opportunity to join the Library’s Writing Development Centre and contribute to the University’s student focused academic skills development work.  As a Learning Development Officer, you will support students at all levels from undergraduates to postgraduate research students by producing and delivering high quality teaching activities, interactive workshops, one-to-one academic skills development tutorials and online multimedia academic skills resources.


You will have a good first degree and postgraduate degree, and a teaching qualification. An understanding of learning and teaching, especially on UK Higher Education as well as knowledge of the principles, conventions and practice of academic writing and other modes of assessment are essential. You will have experience of teaching at a range of levels and in a variety of formats in higher education. You should be able to demonstrate the ability to work effectively either independently or as part of a team.


Informal enquiries to Helen Webster (Head of Writing Development Centre) via email Helen.Webster@ncl.ac.uk


For further information please follow this link: www.ncl.ac.uk/library/


Key Accountabilities


  • To design and deliver high-quality, innovative and student-centred workshops and teaching activities to support the development of students’ academic skills in the context of their discipline and level of study
  • To provide one-to-one academic skills development tutorials for students at all levels from undergraduates to postgraduate research students, maintaining accurate and confidential records and case notes to support tutorial work
  • To develop, create and maintain high-quality and innovative online multimedia academic skills resources, informed by good practice across the sector
  • To liaise with academic staff (particularly degree programme directors and module leaders) as appropriate to ensure that provision meets the needs of students and the curriculum. This may include representing the service at university and school meetings
  • To contribute to the evaluation of the Centre’s provision, including designing, collating and disseminating feedback and management data for surveys and reports
  • To liaise with personal tutors and/or student support services over pastoral or academic matters concerning students who use the Centre’s services, including making referrals to other support services
  • To undertake project work under the direction of the Head of the Writing Development Centre, scoping, developing and evaluating new provision
  • To contribute to the development and maintenance of publicity material for the Writing Development Centre, promoting the services to staff and students
  • To participate in relevant external networks and communities to ensure that work is informed by current research developments in pedagogy and Learning Development practice, and resources are evidence-based and informed by scholarship
  • To train and supervise the work of students or temporary staff working in supporting roles related to academic skills development, such as peer mentoring
  • Any other duties within the scope and general nature of the grade which may be required


The Person (Essential)


Knowledge, Skills and Experience

  • Up to date knowledge of developments in teaching, learning and assessment in higher education
  • A sound understanding of academic skills, including academic writing and study skills, development in higher education
  • Knowledge of the requirements of different levels of study and the various disciplines, and ability to tailor teaching accordingly
  • Ability to communicate complex information clearly and effectively
  • Ability to communicate effectively with students, academic staff, and colleagues
  • Ability to manage own work and time effectively with minimal managerial supervision, and to facilitate the work of others
  • Ability to direct the work of student assistants or supervise temporary staff as required
  • Ability to work effectively as part of a team
  • Significant experience of providing support for academic skills development in higher education
  • Experience of teaching at a range of levels and in a variety of formats in higher education
  • Experience of working with students from a wide range of backgrounds
  • Experience of developing teaching activities and academic support materials in a range of formats to suit blended learning delivery


Attributes and Behaviour

  • Liaises effectively with stakeholders, colleagues, and customers
  • Looks for opportunities and impacts arising from external developments
  • Encourages and supports a free flow of communication and information across own area
  • Tailors communication to the audience, changing style, tone and format accordingly
  • Operates effectively in a number of teams and groups
  • Effective at organising and managing heavy and complex workload
  • Sets own priorities in conjunction with team and area objectives
  • Encourages creative and innovative thinking in self and others



  • A good first degree and postgraduate degree (no specific discipline)
  • A teaching qualification in post-compulsory education (e.g. a Certificate or Diploma in Teaching and Learning in Higher Education, Certificate in Advanced Studies in Academic Practice, Diploma in Teaching English as a Second Language to Adults, Certificate in Advanced Studies in Academic Practice) or equivalent



Newcastle University is committed to being a fully inclusive Global University which actively recruits, supports and retains staff from all sectors of society.  We value diversity as well as celebrate, support and thrive on the contributions of all our employees and the communities they represent.  We are proud to be an equal opportunities employer and encourage applications from everybody, regardless of race, sex, ethnicity, religion, nationality, sexual orientation, age, disability, gender identity, marital status/civil partnership, pregnancy and maternity, as well as being open to flexible working practices.


Requisition ID: 5283