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Integration Analyst

Requisition ID:  9623

Newcastle, GB

Contract Type:  Open Ended
Working Pattern:  Full Time
Posted Date:  10-Sep-2021


We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.


Salary: £31,406 - £33,309 with progression to £40,927 per annum

Closing Date: 23 September 2021


The Role


Working in the Integration Services team, you will be primarily responsible for the creation and support of data feeds and integrations between systems of record and University IT applications. Integration Services operates a mature integration platform and data hub, a number of APIs and web services and a fledgling ESB service. You will be involved in the design, test and implementation of a variety of diverse enterprise-level data integrations and ensure that they fulfil business needs. You will be required to develop a good understanding of the University’s complex data architecture and processes and contribute to the development of clear technical documentation.


The ability to form effective collaborative relationships with diverse teams (technical and non-technical) across the University and beyond is essential, as are solid analytical, logical and problem-solving skills and good attention to detail.  You will have sound planning and organisational skills and be comfortable working on multiple projects at once.  You will take responsibility for your own work, seeking and accepting help and guidance where necessary. You must also be willing to contribute to the success of the team through sharing your knowledge and experience and providing cover and support. 


A willingness to learn new technologies, as appropriate, is important. Experience in one or more of the following is sought: ETL tools (eg Talend), SQL, ESB, web services, database design and configuration. However, a good attitude and the willingness and demonstrable aptitude to learn the required technical skills is also highly valued.


For informal enquiries please contact Dave Churchley, Integration Manager at Dave.Churchley@newcastle.ac.uk or Dave Sharples, Head of Software Engineering and Enterprise Solutions at Dave.Sharples@newcastle.ac.uk.



Over the last 18 months, we have reimagined the way we deliver our University IT Services, forming a world-class IT department responsive to the needs of our global community. We’re growing significantly and we’ve created new opportunities and made changes to how we work. Our people have been at the centre of this change, with a particular focus on development and opportunities to learn new skills.


The University is an exciting and dynamic place to work, dedicated to learning and research. You will be based on campus in the centre of Newcastle and have access to fantastic resources on-site and the opportunity to attend relevant conferences and training courses. Benefits include excellent pension; 30 days holiday, 8 bank holidays plus an additional 4 discretionary closure days over the Christmas and New Year; discounted travel for the Metro and local bus services; and discounts for national retailers.


Key Accountabilities


  • Design and develop data integration and process automation solutions between a diverse range of University IT systems to deliver consistent, accurate and timely provisioning of data and increase efficiency for customers across the University
  • Support and maintain existing integrations to ensure on-going accuracy and reliability of integrations within the changing University landscape
  • Design and maintain a reusable data platform through data warehousing and database design techniques for use by the Institutional Data Feed Service (IDFS) or other equivalent technologies used now or in the future
  • Analyse University business processes and customer needs and provide advice and guidance to customers in order to tease out and understand non-technical requirements. Translate these into technical requirements and engage and negotiate with system and data owners in order to create technical solutions to business processes problems
  • Perform system administration and support on a variety of systems including: Windows Server, Linux, Shibboleth, Grouper, Talend, MySQL and MariaDB to ensure a consistent and reliable level of service
  • Install and configure third party applications used to provide the IDFS, login gateway and group management services
  • Operate all necessary proactive and reactive measures in place to ensure service continuity and effectiveness
  • Ensure any issues are escalated efficiently and ensure management is aware of any issues and the consequences thereof
  • To assist senior management and other teams within NUIT and elsewhere in the University in the procurement of integration services and platforms across all NUIT supported applications
  • Act as an integration SME and use this knowledge to deliver excellence in operational support, project and change delivery and help in defining the future strategy
  • Understand the Technology Roadmap and assist in its implementation as directed
  • Deliver any project or change related activity as part of wider NUIT or NU project teams as required
  • Ensure that policies, standards, procedures and guidelines are followed
  • Any other reasonable duties that fall within the scope of the post, as allocated by the line manager


The Person (Essential)

Knowledge, Skills and Experience


  • Experience of working in Integration Services team in a similar size and complexity organisation
  • Technical background in the Integration Services technologies used by NUIT
  • Experience of working with third party vendors and delivering an effective integration service using their services
  • Interest in identifying and implementing new and innovative technologies to support customer needs, drive up quality and improve value
  • A working knowledge of Cybersecurity processes and practices is essential
  • Experience of working with multiple support and resolver groups across a wide variety of technologies
  • Able to demonstrate focus on customer needs


Attributes and Behaviour


  • Encourages and facilitates collaboration, cooperation and results
  • Inspires, motivates and guides more junior team members
  • Supports organizational change agents to improve maturity and practices, in support of University goals and strategy
  • Mobilizes themselves to support and enable change efforts
  • Analyses situations quickly and effectively to determine the best way to deliver the required result
  • Keeps their technical knowledge up to date and has a wider understanding of the technology landscape inside and outside their area
  • Sets and accomplishes challenging goals
  • Defines standards in terms of doing what is appropriate and doing it well
  • Leads by example in delivering high quality outcomes that they take responsibility for




  • A relevant technical qualification (degree equivalent) or equivalent technical experience



Newcastle University is committed to being a fully inclusive Global University which actively recruits, supports and retains staff from all sectors of society.  We value diversity as well as celebrate, support and thrive on the contributions of all our employees and the communities they represent.  We are proud to be an equal opportunities employer and encourage applications from everybody, regardless of race, sex, ethnicity, religion, nationality, sexual orientation, age, disability, gender identity, marital status/civil partnership, pregnancy and maternity, as well as being open to flexible working practices.


The University holds a silver Athena SWAN award in recognition of our good employment practices for the advancement of gender equality. The University also holds the HR Excellence in Research award for our work to support the career development of our researchers, and is a member of the Euraxess initiative supporting researchers in Europe.


Requisition ID: 9623