IT Contracts Assistant

Requisition ID:  26869

Newcastle, GB

Contract Type:  Open Ended
Working Pattern:  Full Time
Posted Date:  27 Mar 2024

IT Contracts Assistant


About us
Our IT Service exists to deliver an excellent service for its users, enabling world-class teaching, learning, and research at our university. We shape the future of education and contribute to ground-breaking projects through IT innovation. We are committed to expanding our knowledge and expertise with a strong focus on training and development for our people. To find out more about our dynamic customer-focused teams, visit Working in our IT Service.


Salary: in the region of £26,000 per annum.

Closing date: 14 April 2024 (midnight).

The role
Within the Supplier and Contracts team (part of IT Business Management) we support a range of diverse ICT commodity areas including software license/maintenance agreements, associated End User Computing agreements, and other ICT agreements. The role has a key focus on supporting colleagues within the IT Service, as well as the wider university including our academic and student communities. The successful candidate will also work closely with external third parties including suppliers, manufacturers, software developers and other key external groups.

Candidates should have an awareness and basic understanding of purchasing, contractual and vendor related issues and be comfortable working across a range of different IT systems (such as Microsoft Office applications including Teams, SharePoint, Excel etc) whilst engaging with a variety of internal and external stakeholders. Exposure and a basic understanding of financial systems such as SAP (or equivalent) is essential.

About you
We are seeking candidates with a basic understanding of IT Contracts. To succeed in this role, you should possess:
•    Experience in planning, acquisition, supporting distribution, collection and administration for all relevant ICT commodity devices and software license maintenance agreements
•    Knowledge of IT related and software license market trends
•    Excellent attention to detail
•    Good communication, interpersonal, and organisational skills
•    A good level of literacy and numeracy.

If this sounds like you, we invite you to apply by submitting your CV and a 1-page covering letter. Your application should outline examples where your knowledge, skills, and experiences align with the job description, found here.
The University values both on-campus and remote working, with the balance between the two determined in consultation with line management. This approach is flexible, informal, tailored to each team, and founded on trust.


We are open to discussing relocation support for candidates applying from outside of the region.
Informal enquiries may be made to Dave Hartis, Supplier and Contracts Manager at


 Newcastle University is a global University where everyone is treated with dignity and respect.  As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution.


We are committed to being a fully inclusive university which actively recruits, supports and retains colleagues from all sectors of society.  We value diversity as well as celebrate, support and thrive on the contributions of all of our employees and the communities they represent.  We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams, we believe that success is built on having teams whose backgrounds and experiences reflect the diversity of our university and student population.


At Newcastle University we hold a silver Athena Swan award in recognition of our good employment practices for the advancement of gender equality.  We also hold a Race Equality Charter Bronze award in recognition of our work towards tackling race inequality in higher education REC.  We are a Disability Confident employer and will offer an interview to disabled applicants who meet the essential criteria for the role as part of the offer and interview scheme.


In addition, we are a member of the Euraxess initiative supporting researchers in Europe. 

Requisition ID: 26869