IT Contracts Assistant

About us

Our IT Service exists to deliver an excellent service for its users, enabling world-class teaching, learning and research at our university.

We are committed to expanding our knowledge and expertise with a strong focus on the training and development needs of our people. You will shape the future of education and contribute to ground-breaking projects through IT innovation. To find out more about our dynamic customer-focussed teams, visit Working in our IT Service.

Salary: in the region of £26,000 per annum.

Closing date: 4 May 2024.

The role

The Supplier and Contracts team support a range of diverse ICT commodity areas including software license / maintenance agreements, associated End User Compute agreements and other ICT agreements. This role supports service users within University IT as well as the wider University including our professional, academic and student communities. The successful candidate will also work closely with external third parties including suppliers, manufacturers, software developers and other key external groups.

First and foremost, candidates should have a passion for personal development. You will be comfortable working across a range of different IT software (such as Microsoft Office applications including Teams, SharePoint, Excel, etc.) with excellent attention to detail and a basic understanding of purchasing processes. You will be comfortable engaging with a variety of internal and external stakeholders. Exposure and a basic understanding of financial systems such as SAP (or equivalent) is highly desirable.

About you

We want to support you and invest in your personal development to help you succeed in the role and are open to a conversation about apprenticeships and other development routes to help you build the knowledge and skills to thrive. As a minimum, you should possess:

• Excellent attention to detail
• Good communication, interpersonal, and organisational skills
• A high level of literacy and numeracy
• A passion for developing a career in IT contract management.

You will gain or build upon:

• Experience in planning, acquisition, supporting distribution, collection and administration for all relevant IT commodity devices and software license maintenance agreements
• Knowledge of IT related and software license market trends.

If this sounds like you, we invite you to apply by submitting your CV and a 1-page covering letter. Your application should outline examples where your knowledge, skills, and experiences align with the job description.

The University values both on-campus and remote working, with the balance between the two determined in consultation with line management. This approach is flexible, informal, tailored to each team, and founded on trust.

We are open to discussing relocation support for candidates applying from outside of the region as well as supporting candidates via an apprenticeship route.

Informal enquiries may be made to Dave Hartis, Supplier and Contracts Manager at dave.hartis@newcastle.ac.uk.

Newcastle University is a global University where everyone is treated with dignity and respect.  As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution.

We are committed to being a fully inclusive university which actively recruits, supports and retains colleagues from all sectors of society.  We value diversity as well as celebrate, support and thrive on the contributions of all of our employees and the communities they represent.  We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams, we believe that success is built on having teams whose backgrounds and experiences reflect the diversity of our university and student population.

At Newcastle University we hold a silver Athena Swan award in recognition of our good employment practices for the advancement of gender equality.  We also hold a Race Equality Charter Bronze award in recognition of our work towards tackling race inequality in higher education REC.  We are a Disability Confident employer and will offer an interview to disabled applicants who meet the essential criteria for the role as part of the offer and interview scheme.

In addition, we are a member of the Euraxess initiative supporting researchers in Europe. 

Requisition ID: 26869