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Human Experience Designer - Internet of Caring Things National Innovation Centre for Ageing (NICA)

Requisition ID:  13042
Location: 

Newcastle, GB

Contract Type:  Fixed Term
Working Pattern:  Full Time
Posted Date:  16-Nov-2021

 

We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.

 

Salary: £31,406 - £33,309 (with progression to £40,927) per annum

Closing Date: 9 January 2022

 

The Role

 

We are looking for a Human Experience Designer to plan, design and carry out activities within our citizen’s insight work to get a deep understanding of the human experience, in particular the experience of older adults and their stakeholders, with the aim of helping North of Tyne businesses to develop citizen focused, digitally enabled products and services.  You will specifically be responsible for leading the delivery of a number of design projects for the NICA North of Tyne Internet of Caring Things (IoCT) Project, championing user-centred design methodologies. 

 

You will have a passion for user-centred design, co-creation and testing, hands-on prototyping and design skills, as well as experience of actively involving and communicating with diverse stakeholders.

 

The UK’s National Innovation Centre for Ageing (NICA) at Newcastle University has been funded by Government and the University to create a world in which we all live better, for longer. We team with innovation experts, industry, academics, and the public, to identify, develop and bring to market data driven innovative business models, services and products enhancing life as we age and developing new economic opportunities for organizations while promoting positive impact on society at scale.

 

The IoCT Project has been part funded by the North of Tyne Combined Authority for 5-years to assist businesses in the region to increase economic growth, create jobs in key NTCA sectors, and ultimately improve resident wellbeing through developing IoCT enabled products and services.  We are building, with partners, a World class innovation ecosystem providing economic and social opportunities and innovations, with a central focus on citizens and community that will mark the region as an international leader for IoCT innovation.

 

 

This is a full-time, fixed role for a duration of 5 years.

 

Previous applicants need not apply.

 

For informal enquiries, please contact Helen Sandford at helen.sandford@newcastle.ac.uk

 

Key Accountabilities

  • To work with the IoCT project team to provide expert advice and assistance to clients to identify the most relevant user experience design activities.
  • Responsible for supporting the delivery of design projects through the use of technical skills.
  • Responsible for leading the planning and development of user experience design methods to gather citizen insights data.
  • Present work and provide updates, including the effective communication of complex or technical information, at project meetings and events, including to external stakeholders.
  • Maintain and develop extensive knowledge to keep abreast of the latest/most relevant technologies and design techniques.
  • Represent NICA and the IoCT project and disseminate information about them and their work at events, seminars and webinars.
  • Undertake relevant training and development activities in order to develop an awareness of own professional development needs.
  • Other duties within the scope and general nature of the grade as required.

Knowledge, Skills and Experience (Desirable)

  • Experience of design, deployment and evaluation of complex hardware/software solutions.
  • Experience of developing user interfaces and/or physical prototypes that  are used by others
  • Experience of 3D Modelling and Rapid Prototyping
  • Management and maintenance of maker space facilities and provision of maker space skills training for diverse audiences

Attributes and Behaviour

Delivering Service

  • Works continually towards achieving success through understanding and meeting or exceeding the expectations of project collaborators, the University, students, colleagues and other stakeholders. Is enthusiastic in getting the job done on time and demonstrates high energy and commitment to the delivery of excellent service.

 

Finding Solutions

  • Generates a range of viable options and decides on an appropriate course of action that best fits organisational and area goals. Encourages creative and innovative thinking in self and others and makes decisions based on understanding the wider organisational needs and having considered a range of possible options.

 

Team Working

  • Operates in a number of different teams and groups across the organisation, confident in adopting a range of team roles. Looks at ways of developing cross functional co-operation and support and looks to build alliances and relationships outside of the group.

 

Understanding Others

  • Understands individual or group motives, understands the culture of a particular area, school or faculty. Is able to quickly and effectively learn the methods and language used within other groups.

 

Planning and Organising

  • Works in a planned and structured way, uses own and others’ time effectively. Sets own priorities in conjunction with team and area objectives. Quickly identifies what is important and prioritises accordingly whilst monitoring and controlling work flow of teams.

 

Qualifications

  • Degree in a human behaviour related field or closely related discipline or equivalent and demonstrable work experience
  • A strong portfolio of user-centred design solutions

 

Newcastle University is committed to being a fully inclusive Global University which actively recruits, supports and retains colleagues from all sectors of society.  We value diversity as well as celebrate, support and thrive on the contributions of all our employees and the communities they represent.  We are proud to be an equal opportunities employer and encourage applications from everybody, regardless of race, sex, ethnicity, religion, nationality, sexual orientation, age, disability, gender identity, marital status/civil partnership, pregnancy and maternity, as well as being open to flexible working practices.

 

The University holds a silver Athena SWAN award in recognition of our good employment practices for the advancement of gender equality. The University also holds the HR Excellence in Research award for our work to support the career development of our researchers, and is a member of the Euraxess initiative supporting researchers in Europe.

 

We understand how important the full employment package is to our colleagues at Newcastle University and we are committed to providing a great range of benefits and discounts for all.  You can learn more about what is available here on our Benefits Website page.

Requisition ID: 13042