Governance Manager

Requisition ID:  26189

Newcastle, GB

Contract Type:  Open Ended
Working Pattern:  Full Time
Posted Date:  14 Sep 2023


We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.


Salary: Salary in the region of £49,000 per annum.


Closing Date: 20 October 2023


The Role


We have reimagined the way we deliver our University IT Services, building a world-class IT department responsive to the needs of our global community. We’re growing significantly and we’ve created new opportunities and made changes to how we work. Our people have been at the centre of this change, with a particular focus on development and opportunities to learn new skills.


The Governance Manager will be responsible for leading the effective provision of an integrated governance function to ensure robust planning and oversight of all NUIT activity and effective integration with the wider University.


Excellent communication, interpersonal, and influencing skills will be essential to driving governance and planning processes (for example operational planning, risk management, change management and policy oversight) which actively enable the IT service to operate effectively.


The University is an exciting and dynamic place to work, dedicated to world-leading education and research. Benefits include excellent pension; flexible working options; a minimum of 37 days holiday (including public holidays); discounted travel for the Metro and local bus services; and discounts for national retailers. You can find out more on our benefits web page.


We are committed to building and maintaining a fair and inclusive working environment and we would be happy to discuss arrangements for flexible and/or blended working.


Informal enquiries may be made to Gary Davison, Head of the Office of the CIO at


Key Accountabilities

  • Design and maintain a system of governance that provides timely assurance to the NUIT Senior Management Group on business plan activities and performance against targets.
  • Implement, monitor, and enhance quality management policies, processes and procedures across NUIT.
  • Establish and maintain regular tracking and management reporting in support of all processes within the area of responsibility.
  • Implement University policies, procedures, and standards (or develop local procedures where necessary) and communicate these effectively to ensure that related teams across NUIT are working to the same direction and standards.
  • Ensure there is up to date and appropriate cross-team/core service area collaboration through the sharing of knowledge, priorities, and expertise.
  • Build capability, manage performance, and ensure cover and resilience for all services and components provided by the team.
  • Manage, coach and support team members and ensure that high standards are achieved and maintained and that examples of good performance are shared.
  • Any other reasonable duties that fall within the scope of the post, as allocated by the line manager.


The Person


  • Substantial proven and practical experience of having implemented, utilised, and delivered tangible benefits from governance processes and disciplines (for example ITIL and/or COBIT).
  • Excellent interpersonal and communication skills with proven ability to communicate orally and in writing and via the presentation of management information and other data.
  • Strong negotiating and influencing skills with evidence of the ability to persuade and encourage colleagues.
  • The ability to see the bigger picture and to express it coherently in terms of strategic planning.
  • Proven project management experience where the project team has been drawn from several functional areas or organisations.
  • Experience of coaching or training others
  • The ability to plan, organise and prioritise workload, to work under pressure and meet deadlines
  • Strong analytical and problem-solving skills


Newcastle University is committed to being a fully inclusive Global University which actively recruits, supports and retains staff from all sectors of society.  We value diversity as well as celebrate, support and thrive on the contributions of all our employees and the communities they represent.  We are proud to be an equal opportunities employer and encourage applications from everybody, regardless of race, sex, ethnicity, religion, nationality, sexual orientation, age, disability, gender identity, marital status/civil partnership, pregnancy and maternity, as well as being open to flexible working practices.


The University holds a silver Athena SWAN award in recognition of our good employment practices for the advancement of gender equality. The University also holds the HR Excellence in Research award for our work to support the career development of our researchers and is a member of the Euraxess initiative supporting researchers in Europe.