Global Partnerships Officer

Newcastle University is a world-class UK University, advancing knowledge, providing creative solutions and solving global problems. Newcastle University in Singapore has been providing top-quality degrees in Singapore for over a decade and have graduated more than 1,000 students. We deliver jointly awarded undergraduate Newcastle University degrees with Singapore Institute of Technology in chemical engineering, electrical power engineering, marine engineering, offshore engineering and naval architecture, and mechanical design and manufacturing engineering. At Newcastle Research and Innovation Institute, we provide postgraduate education and training with MScs in Electrical Power Engineering, Energy and Sustainability, Marine Technology and Process Safety and Risk Management as well as research degrees (PhD, MPhil). Attracting and retaining staff of the highest calibre is our priority.

Salary: £32,080.00 - £34,610.00 

Closing Date: 29 April 2026

The Role

Newcastle University is a founding member of the Russell Group with a thriving international community of staff and students from over 140 countries. Our global vision is to excel by being an internationally networked and diverse community of students and staff who identify as global citizens, and who can respond to global challenges through the research we undertake and the skills and knowledge we create.

Newcastle Global leads the University’s international student recruitment and global engagement. 

We are seeking a highly organised and proactive Global Partnerships Officer to join Newcastle Global. This is an exciting opportunity to play a key role in developing and maintaining relationships with sponsors and global recruitment partners.

You will act as the central point of contact for sponsored students and partner organisations, ensuring the smooth coordination, administration, and reporting of sponsorship arrangements. The role also involves working closely with internal teams and supporting high-level international engagement, including sponsor visits and delegations.

This is a varied and rewarding role suited to someone who thrives in a fast-paced, international environment and is committed to delivering excellent service.

If you would like to discuss this vacancy, please contact Laura Mitford, Head of Global Partnership Development (laura.mitford@newcastle.ac.uk)

Interviews will take place between 12 and 13 May

The Global Partnership Officer will play a key role in developing relationships with sponsors and global recruitment partners. A significant component of the role will involve the administration, coordination, and reporting of sponsored students, acting as the central liaison between sponsors, applicants, internal teams, and external partners. This includes communications with sponsored students; liaison with organisations; planning for incoming sponsor visits, including senior level delegations.

This post is full time, and fixed term until December 2027. 

Key Accountabilities

• To serve as the central administrative contact for sponsor bodies, including government sponsorship programmes, foundations, international organisations, and corporate sponsors.  
• Interpret and administer sponsor agreements, funding and progress report terms and conditions, ensuring application across individual student cases. 
• Maintain detailed partner and sponsor records, including contract and contact information, reporting cycles, and official correspondence.
• Deliver a high standard of service to partners and sponsors, prospective and current students, managing expectations and resolving issues effectively
• Respond to enquiries professionally and within agreed service standards, escalating complex or sensitive issues where appropriate
• Submission of progress reports to sponsors and embassies, in accordance with their procedures and timescales including producing attendance letters for sponsored students.
• Maintain oversight of ongoing sponsored student administration, including changes to status, extensions, interruptions, or withdrawals, and notify sponsors as required
• Track partner specific deadlines and obligations, proactively following up with applicants, sponsors, and internal teams as required
• Document sponsor administration processes and contribute to the development of guidance, templates, and standard operating procedures
• Monitor the progress of applicants through the recruitment lifecycle, identifying delays, risks, or missing information and taking corrective action
• Develop effective internal relationships, such as Admissions, Registry, and Academic Schools to help resolve sponsor related issues.
• Assist with the coordination and delivery of recruitment activity, events, delegations, or briefings involving global partners and sponsors, or sponsored students
• Contribute to other relevant duties and activities identified by the Head of Global Partnership Development to optimise sponsor and partner agreements, ensuring delivery against university objectives. 

The Person (Essential)

Knowledge, Skills and Experience 

• An awareness and understanding of issues relating to international HE progression and success across the student lifecycle, for example admissions, student choice, decision making cycle of potential students, entry requirement and implications of external and internal policy drivers.
• Substantial experience of working, and supportive team-working, to provide a professional service to customers and partners
• Substantial experience of working within a complex, busy and varied customer focussed service and demonstrated ability to accept an increasing level of responsibility.
• Excellent organisational skills and the ability to prioritise workload; ability to work to tight deadlines with a high level of accuracy
• Excellent written and verbal communication and interpersonal skills, including those relating to tact and discretion, and the ability to relate to, and interact with, persons with diverse cultural backgrounds
• Excellent IT skills and competence in the use of Microsoft Office, especially Excel and databases. Experience of using large digital systems to input data, maintain records, extract information and produce documents and reports.
• Experience of using IT in delivering an integrated high-quality customer service. 
• Excellent planning and organisational skills. 

Attributes and Behaviour

• Total confidentiality and ability to deal with sensitive situations and customer/partners.
• Absolute accuracy and reliability, including times of extreme pressure. 
• Willingness to work some evenings and weekends  

Qualifications

• A good educational background to at least A level standard or equivalent, including demonstrated writing and numerical skills. 

Newcastle University is a global University where everyone is treated with dignity and respect.  As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution.

We are committed to being a fully inclusive university which actively recruits, supports and retains colleagues from all sectors of society.  We value diversity as well as celebrate, support and thrive on the contributions of all of our employees and the communities they represent.  We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams, we believe that success is built on having teams whose backgrounds and experiences reflect the diversity of our university and student population.

At Newcastle University we hold a Gold Athena Swan award in recognition of our good employment practices for the advancement of gender equality.  We also hold a Race Equality Charter Bronze award in recognition of our work towards tackling race inequality in higher education REC.  We are a Disability Confident employer and will offer an interview to disabled applicants who meet the essential criteria for the role as part of the offer and interview scheme.

In addition, we are a member of the Euraxess initiative supporting researchers in Europe. 

Requisition ID: 29268

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