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Global Education and Community Manager (Mobility)

Requisition ID:  25151

Newcastle, GB

Contract Type:  Open Ended
Working Pattern:  Full Time
Posted Date:  01-Mar-2023


Salary: £32,348 to £34,308 with progression to £42,155 per annum


Newcastle University is a great place to work, with excellent benefits. We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you.


Closing Date: 30 March 2023



The Role


Do you have a passion for global education and are looking to work in a challenging and rewarding environment?


Newcastle University is a founding member of the Russell Group with a thriving international community of staff and students from over 140 countries. Our global vision is to excel by being an internationally networked and diverse community of students and staff who identify as global citizens, and who can respond to global challenges through the research we undertake and the skills and knowledge we create.  The International Office leads the University’s international relations and partnerships, international student recruitment and global engagement.   


You will develop and manage a range of relationships, within the University and across the global sector, and take responsibility for a broad portfolio of work to support the delivery of a key initiative of the University’s Global Strategy: Global Education and Community:

  • Leading on the promotion, management and delivery of the University’s international mobility programmes with a particular focus on expanding opportunities and enhancing the student experience;
  • Leading on the management of the Turing Scheme;
  • Leading and developing the Mobility Team;
  • Managing a portfolio of 200+ exchange partner institutions worldwide;
  • Contributing to the development and delivery of the University’s Global Strategy;
  • Streamlining and enhancing student and colleague mobility operations to support key University strategies, including those for Education, Research and Internationalisation.

The Global Education and Community plan recognises not just Newcastle’s positive contribution to the wider world, but also how that wider world, in its complexity, informs our teaching and learning. Global education means understanding that there are different ways of knowing and living in the world. It means openness to difference, being critical and questioning about global norms, and awareness of global inequalities.


We are looking for people who are energetic, results orientated and passionate about excellence and innovation with the potential to become an outstanding global education and community manager and who can demonstrate practical people skills.

If this is you, we are keen to hear from you.  Please contact Dimitra Boutsioukis, Senior International Mobility Manager, at


We are happy to discuss flexible working arrangements and can offer hybrid working of on site and at home for this role. 


Please provide evidence of how you meet the essential criteria required for the role outlined in ‘The Person’ below by uploading a letter of application along with your Curriculum Vitae (CV).


Key Accountabilities

  • Contribute to the development and implementation of international strategies for Newcastle University, including our ambitious plans for student and colleague mobility
  • Responsible for a range of functions related to Global Education and Community, taking leadership for an agreed set of priorities as part of a team approach:
    • Internationalisation of the student experience
    • International partnerships and stakeholder relations
    • Development of profile, brand and reputation
    • Supporting international student engagement, recruitment and a range of other business objectives across the University
  • Lead on the management and promotion of the University’s international mobility programmes, including the financial management of the Turing Scheme, and compliance with internal and external regulations and audit requirements.
  • Identify and develop concepts and frameworks for new international mobility opportunities.
  • Develop and manage excellent and innovative processes, policies and operations for international mobility and international partnerships
  • Develop and maintain excellent and effective relationships with
    1. International institutions, sponsors and other international partners, with the aim of achieving strategic objectives, and
    2. Staff in academic and professional service units involved in international exchange to provide effective service and co-ordination
  • Develop deep expertise and understanding of issues relevant to international higher education. Undertake market research and analysis and reporting of data to make recommendations and support decision-making and strategic development of international mobility
  • Represent Newcastle University at conferences and events overseas and on campus in support of University objectives.
  • Any other duties as directed


The Person (Essential)


Knowledge, Skills and Experience

  • The ability to think strategically and experience of both planning and leading delivery against a range of priorities and targets
  • Excellent organisational and administrative skills, including experience of reporting, and the ability to support the development of highly effective operational procedures and policy
  • Ability to lead, develop, manage and motivate a team, including budgeting and monitoring work flows
  • Ability to initiate and lead on new projects, drive innovation and apply creative problem solving skills
  • Excellent interpersonal and communication skills
  • The ability to balance academic and business objectives
  • Demonstrated relationship management experience with a focus on customer service
  • A good standard of numeracy, attention to detail, and the ability to work with and leverage digital systems and data
  • A high level of initiative and adaptability, including flexibility regarding working hours and a willingness to travel internationally when required
  • A high level of discretion, tact and diplomacy

Attributes and Behaviour

  • Actively promotes and develops processes to ensure that excellent service and continuous improvement are integral to the way we work
  • Proactively anticipates and plans for likely problem areas or obstacles by assessing and managing risks
  • Is an innovator with new ideas and concepts and an understanding of delivering and embedding the required change
  • Understands and makes sense of complex or conflicting data and different perspectives of stakeholders and University areas/faculties/etc



  • A university degree and demonstrable relevant work experience in higher education, or an equivalent combination of relevant experience and/or education/training in other sectors



Newcastle is an inclusive global University community where everyone is treated with dignity and respect.  As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution.


We are committed to being a fully inclusive Global University which actively recruits, supports and retains colleagues from all sectors of society.  We value diversity as well as celebrate, support and thrive on the contributions of all our employees and the communities they represent.  We are proud to be an equal opportunities employer and encourage applications from everybody, regardless of race, sex, ethnicity, religion, nationality, sexual orientation, age, disability, gender identity, marital status/civil partnership, pregnancy and maternity, as well as being open to flexible working practices.


The University holds a silver Athena SWAN award in recognition of our good employment practices for the advancement of gender equality. The University is also a member of the Euraxess initiative supporting researchers in Europe.


Requisition ID: 25151