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Faith & Spirituality Support Coordinator

Requisition ID:  21293

Newcastle, GB

Contract Type:  Open Ended
Working Pattern:  Full Time
Posted Date:  03-Aug-2022


We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.

What’s in it for you? Newcastle University is a great place to work, with excellent benefits. We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you.


Newcastle is an inclusive global University community where everyone is treated with dignity and respect.  As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution.


Newcastle University is committed to being a fully inclusive Global University which actively recruits, supports and retains colleagues from all sectors of society.  We value diversity as well as celebrate, support and thrive on the contributions of all our employees and the communities they represent.  We are proud to be an equal opportunities employer and encourage applications from everybody, regardless of race, sex, ethnicity, religion, nationality, sexual orientation, age, disability, gender identity, marital status/civil partnership, pregnancy and maternity, as well as being open to flexible working practices.


Salary: £32,348 to £34,308 with progression to £42,155 per annum


Closing Date: 19 August 2022


The Role

Reporting to the Head of Student Health and Wellbeing Service (SHWS), work in close collaboration with the Faith and Spirituality Operations Manager to provide: 

  • Leadership for an inclusive broad-based pastoral support service for students and colleagues, of all faiths and none
  • Lead and coordinate the pastoral activities of the Chaplaincy team, ensuring an effective colleague and student offer which fully utilises the skills of the team
  • Lead on the development and delivery of relevant pastoral, faith and spirituality activites and events proposed by or for the University Community
  • Working closely with internal and external faith partners to ensure a positive experience of faith and spirituality support for students and colleagues

For informal enquiries regarding this role please contact Kate Aitchison, (


Interviews for this post will take place on Friday 26th August


Key Accountabilities

  • In close collaboration with key colleagues, support the continual professionalising of the University’s Chaplaincy Service, creating and reviewing current policies and operational practice, overseeing the implementation and evaluation of practice and policy, ensuring a consistant support experience
  • Work to continually raise the Chaplaincy profile, including it’s pastoral service offer and place in supporting the University’s Vison and Strategy, with the aim of increasing trust and the accessibility of service provision for all students and staff
  • Co-ordinate the activities of the Chaplaincy team, working collaboratively with the chaplains and within the SHWS to facilitate group and individual pastoral, faith and spirituality wellbeing activities within Newcastle University
  • Lead the organisation and delviery of  individual and group-based pastoral care after key events, e.g. the death of a student or colleague, proactive support in response to world events
  • Promote understanding, respect and inclusion of faith and spirituality beliefs and needs within the University community. Foster and develop rewarding relationships with wider faith and spirituality communities
  • In close collaboration with the sexual violence & hate crime prevention lead,  represent and support SHWS in much of its survivior support as well as Equality Diversity and Inclusion work across the University community and beyond
  • Working in partnership with Equality, Diversity and Inclusivity colleagues to horizon scan for spiritual and faith-related matters which may affect the University community, supporting resolution to these so as to limit any negative impact
  • Maintain and apply a highly contemporary knowledge of relevant policies, procedures and laws relating to inclusivity, confidentiality, Prevent, data protection and freedom of information. Comply with the personal health and safety responsibilities specified in the University Health and Safety policy
  • Attend key sector meetings on behalf of Student Health and Wellbeing within and external to the University, to develop and inform policy and best practice and influence change
  • Work with all SHWS colleagues to ensure a cohesive and holistic approach to student support across the service
  • Perform any other duties appropriate to the role as identifed by the Head of Student Health and Wellbeing


The Person

Knowledge, Skills and Experience 

  • Care co-ordination for faith groups in a relevant professional sector, such as health, armed forces, education, etc
  • The ability to work as part of a multi-disciplinary team but also individually using own initiative and motivating others, so as to ensure a cohesive and holistic approach to pastoral support
  • Excellent interpersonal skills and the ability to support colleagues and students using discretion and sound judgement, developing and maintaining excellent relationships with internal and external stakeholders
  • The ability to effectily manage confidential and sensitive information
  • Competent in administrative and communication skills, both IT, verbal and written practices, with excellent presentation skills
  • Extensive knowledge of world religions and belief systems and their views of common  issues that are relevant to student life, e.g. mental health, drugs, alcohol, sexual violence
  • Ability to work within the strategic direction of a wider service plan
  • Demonstrable understanding of how intersectional elements of a person affect their access to and engagement with pastoral support
  • The circumstances to be able to engage in flexible working, including attendance at events outside normal working hours


Attributes and Behaviour

  • Takes the initiative to ensure future success of the University and area by presenting new ideas and approaches
  • Accepts the reality and requirements of change as part of achieving organisational goals
  • Is supportive of others during change
  • Anticipates change and prepares for it. Accepts change and ‘runs’ with it
  • Clear and concise; gets the message across to others
  • Uses face-to-face communication regularly; team meetings, one to ones, informal discussions/chats, briefing sessions etc
  • Can put forward own view whilst listening and respecting the views and opinions of others
  • Generates a climate of confidence in the University and is an ambassador of the University
  • Enthusiastic and positive outlook
  • Demonstrates a self-assured manner
  • High level of self-motivation even when things are not going well
  • Remains calm when responding to challenging situations
  • Establishes effective management control systems
  • Effective at organising and managing complex workload
  • Uses own and others’ time effectively
  • Plans workload and tasks in a systematic way
  • Sets own priorities in conjunction with team and area objectives
  • Considers large amounts of complex information quickly and identifies key issues
  • Recognises urgency and takes decisive action when required
  • Confidently deals with a broad range of information


  • Educated to degree level or equivalent


  • Accreditation by an appropriate faith community/organisation 

The University holds a silver Athena SWAN award in recognition of our good employment practices for the advancement of gender equality. The University also holds the HR Excellence in Research award for our work to support the career development of our researchers, and is a member of the Euraxess initiative supporting researchers in Europe.


Requisition ID: 21293