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Faculty Education Administrator

Requisition ID:  19792

Newcastle, GB

Contract Type:  Open Ended
Working Pattern:  Full Time
Posted Date:  10-May-2022

We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.


We understand how important the full employment package is to our colleagues at Newcastle University and we are committed to providing a great range of benefits and discounts for all.  You can learn more about what is available here on our Benefits Website page.


Newcastle is an inclusive global University community where everyone is treated with dignity and respect.  As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution.


Newcastle University is committed to being a fully inclusive Global University which actively recruits, supports and retains colleagues from all sectors of society.  We value diversity as well as celebrate, support and thrive on the contributions of all our employees and the communities they represent.  We are proud to be an equal opportunities employer and encourage applications from everybody, regardless of race, sex, ethnicity, religion, nationality, sexual orientation, age, disability, gender identity, marital status/civil partnership, pregnancy and maternity, as well as being open to flexible working practices.


Salary: £22,254 to £23,487 with progression to £25,627 per annum


Closing Date: 25 May 2022


The Role


As Faculty Education Administrator in the Faculty of Humanities and Social Sciences, you will provide support for, and facilitate the coordination of, a wide range of education related processes across the faculty. This will include providing guidance to academic and professional services staff in relation to education policies and managing the annual Module and Regulation Approval Process.


For this post, the Faculty Education Team is seeking a highly motivated and enthusiastic team member with excellent planning and organisational skills and the ability to work with high levels of accuracy. The post has become available due to the promotion of the previous post holder.


The Faculty of Humanities and Social Sciences (HaSS) is an exciting, multi-disciplinary faculty, structured around ten academic schools covering subjects ranging from the arts (eg fine art and music) across the humanities (eg history and english) to the social sciences (eg law and economics). The Faculty has a total of 700 academic and research staff and 230 support staff across its range of disciplinary areas. It has a significant and diverse student population. 


HaSS is open to the world and seeks to address social and global challenges through its thinking, making, and practice. Building on the strong cultural heritage of our disciplines, we value enquiry, exploration, and creativity. We are committed to enabling a supportive culture for our staff and students, which prizes trust and integrity, values diversity, and inclusiveness, and promotes wellbeing in collaborative and inspiring environments. 


Our aim is to be renowned nationally and internationally for the excellence of our research, teaching and engagement activities across the creative arts, humanities, and social sciences. 


For informal inquiries regarding this role contact Laura O'Flynn (laura.o'


Key Accountabilities

  • Provide support to the Dean/Associate Deans of Education and the Faculty Education Manager/Assistant Manager in the organisation and administration of the activities led by the Faculty Education Team
  • Proactively receive and resolve issues/queries, recommending alternatives if unable to assist and referring more complex and critical issues to the Faculty Education Manager/Assistant Manager
  • Liaise with Academic Schools to manage the annual module and regulation approval process, ensuring the timely receipt and action of the updated degree programme regulations and new modules/module changes
  • Monitor progress against all relevant action plans and associated deadlines in relation to the annual cycle of events, including Programme Approvals/Changes, Annual Monitoring Review and External Examiners. This should be undertaken with close adherance to guidelines and deadlines set by the Educational Policy and Governance Team and in liaison with staff from this area where appropriate
  • Offer support, guidance and training to academic and professional services colleagues on Education activities, systems (e.g. the Module Outline Form System (MOFS)) and processes, and to assist with the annual update of guidance documentation
  • Provide support for committees and Education activities and initiatives within the Faculty. This includes the organisation of events, the preparation and distribution of agendas and committee papers, minute taking and communicating and tracking actions
  • Attend meetings on behalf of the Faculty Education Manager/Assistant Manager and, where appropriate, lead meetings on issues relating to core and routine Quality Assurance events
  • Provide administrative support for the Faculty Education Manager/Assistant Manager including diary management, meeting organisation and committee support
  • Share duties with the Faculty team to support the operation of the Faculty Office, including providing cover during holidays and absences, working as a team to ensure the smooth functioning of the office
  • Undertake any other duties appropriate to the grade as requested by the Faculty Education Manager, Faculty Education Assistant Manager, the Dean of Education, the Associate Deans or Director and Deputy Director of Faculty Operations


The Person 


Knowledge, Skills and Experience 

  • Excellent planning, organisational and time management skills, with the ability to work independently, prioritise own workload, and manage multiple deadlines
  • Ability to work accurately and to set deadlines under pressure
  • Ability to solve problems and use own initiative effectively
  • Ability to establish, review and monitor administrative systems
  • Excellent team working skills and a versatile, proactive approach
  • Excellent communication skills, both orally and in writing
  • Excellent IT skills. Ability to use standard software packages, the ability to manipulate and analyse information for management purposes and ability and drive to learn and use new systems as appropriate. Previous experience of using module and programme management systems would be an advantage, though not essential
  • Administrative experience in higher education establishments or other large organisation
  • An ability to organise in person, online and hybrid meetings and events, take minutes, prepare agendas and reports


Attributes and Behaviour

  • Has a positive can-do attitude and looks for ways to make immediate improvements 
  • Manages time and resources by planning and organising effectively
  • Plans workload in and tasks in a systematic way
  • Ensures that all activities are completed on time
  • Uses own and others’ time effectively
  • Uses systems and tools to ensure records and audit trails are clear and up to date
  • Uses clear, concise and accurate communication, tailoring the approach accordingly and encouraging a two way communication process
  • Strives to deliver high quality results
  • Keeps other team members up to date with progress
  • Has a positive attitude for doing things better
  • Willing to help others and share workloads
  • Is thorough in investigating an issue, “no stone left unturned” approach
  • Has an eye for detail, spotting errors and ensuring accuracy of information



  • 3 A Levels or equivalent 
  • 5 Grade A-C GCSEs including Maths and English or equivalent 


  • Education to degree level 

The University holds a silver Athena SWAN award in recognition of our good employment practices for the advancement of gender equality. The University also holds the HR Excellence in Research award for our work to support the career development of our researchers, and is a member of the Euraxess initiative supporting researchers in Europe.

Requisition ID: 19792