Engagement Officer

Salary: £31,236 to £32,080 with progression to £34,610 per annum 

Newcastle University is a great place to work, with excellent benefits. We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you.

Closing Date: 13 November 2025

The Role

Newcastle University Business School is seeking a highly motivated and organised Engagement Officer to join our Engagement, Recruitment and Marketing Team.

This role sits within the School’s Engagement Team and supports both the Business Partnerships and Alumni Engagement functions. You will play a key role in developing and coordinating relationships with external partners and alumni to support strategic initiatives, enhance the student and graduate experience, and strengthen the School’s reputation.

You will be the first point of contact for a wide range of external stakeholders, including corporate partners, non-profit organisations, and alumni. You will help identify and match opportunities for engagement, contribute to School rankings through alumni activity, and support events and initiatives that connect external communities with the School’s work.

To support the strategic engagement objectives of Newcastle University Business School by developing and coordinating relationships with external partners and alumni. This role sits within the Engagement Team and contributes to enhancing the student experience, strengthening external collaborations, and fostering lifelong connections with the alumni community.

Working across both the Business Partnerships and Alumni Engagement functions, you will report jointly to the Business Partnerships Manager and the Alumni Relations Manager. You will play a key role in delivering integrated engagement activities, liaising with a wide range of stakeholders including corporate partners, non-profit organisations and alumni to create mutually beneficial opportunities that align with the School’s strategic priorities

We’re looking for someone with experience in stakeholder engagement, event coordination, and CRM systems, alongside excellent communication, negotiation, and project management skills. The ability to work collaboratively across teams and manage multiple priorities is essential.

This is a full time, fixed term post available for approximately 10 months.  This role is open to colleagues wishing to take a secondment and you should discuss this with your current manager before submitting your application.

For informal enquiries regarding the role, please contact Steven Sadi at steven.sadi@newcastle.ac.uk in the first instance.  To apply, please provide a covering letter addressing the essential criteria in The Person section of the job description together with a copy of your CV.

Newcastle University Business School is located in Newcastle City Centre and at the gateway to the Newcastle Helix, a £350million partnership between Newcastle University, Newcastle City Council and Legal and General, where business meets Science.

Home to 4000 students, Newcastle University Business School is one of an elite group of Business Schools worldwide to hold triple accreditation from the three internationally recognised accreditation bodies: AMBA, AACSB, and EQUIS. This places the School in the top business schools worldwide and is testament to our reputation for Teaching and Research. Our vision is to be globally renowned for the Future of Work and developing students for a future they can shape.

For more information about Newcastle University Business School, please visit our website https://www.ncl.ac.uk/business-school/

Key Accountabilities

• Develop alumni and business relationships with external contacts to support initiatives across the Business School, including:
  • Developing and delivering new opportunities for partners and alumni to support the Business School
  • Strategically match engagement opportunities with appropriate business and alumni contacts
  • Support the delivery of the School’s rankings strategy in relation to alumni engagement
• Provide the initial point of contact for external organisations and alumni. Act as a source of information, knowledge and advice for new contacts participating in and contributing to School initiatives
• Support the delivery of opportunities that enhance the experience of the recent graduate community, including activity which relates to employability outcomes
• Ensure administrative processes are followed including updating the relevant CRM systems with key updates and contacts
• Work pro‐actively across other teams within the Business School and wider University to ensure engagement plans are aligned and integrated
• Develop and publish regular engagement updates for relevant audiences, including alumni profiles and partnership case studies
• Represent the Business School externally by ensuring strong links to external networks that can generate new partnership opportunities
• Willingness and availability to work unsocial hours when required (evenings and weekends) including occasional UK and international travel
• Other duties, as defined by line manager, which support the successful achievement of Business School’s vision, strategy and operations

The Person 

Knowledge, Skills and Experience

• Experience of developing and managing external partner relationships
• Experience of developing and maintaining relationships with stakeholders from a range of backgrounds
• Knowledge of issues relevant to developing corporate and/or alumni partnerships
• Proven ability to use initiative and adopt a creative approach to problem solving
• Excellent IT skills
• Ability to collect, manage and interpret data
• Experience and understanding of customer relationship management
• Experience of budget management and monitoring

Desirable

• Understanding of the complexities of global education marketing 
• An understanding of the global graduate labour market 

Attributes and Behaviour

• Excellent interpersonal, communication, negotiation and influencing skills with the ability to develop effective working relationships with a range of staff and stakeholders and to work well within and across teams
• Excellent communication, presentation and report writing skills
• Excellent writing, editing and proof‐reading skills with an ability to ensure style is appropriate to the medium, message and audience
• Excellent project management skills, including time management and organisational skills, with the ability to prioritise workload, work under pressure and to meet multiple deadlines

Qualifications

• Educated to A level standard (or equivalent) plus experience in a similar role, or demonstrable significant work experience in a relevant role and/or comparable setting

Desirable

• Degree or equivalent level qualification 

Newcastle University is a global University where everyone is treated with dignity and respect.  As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution.

We are committed to being a fully inclusive university which actively recruits, supports and retains colleagues from all sectors of society.  We value diversity as well as celebrate, support and thrive on the contributions of all of our employees and the communities they represent.  We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams, we believe that success is built on having teams whose backgrounds and experiences reflect the diversity of our university and student population.

At Newcastle University we hold a gold Athena Swan award in recognition of our good employment practices for the advancement of gender equality.  We also hold a Race Equality Charter Bronze award in recognition of our work towards tackling race inequality in higher education REC.  We are a Disability Confident employer and will offer an interview to disabled applicants who meet the essential criteria for the role as part of the offer and interview scheme.

In addition, we are a member of the Euraxess initiative supporting researchers in Europe. 

Requisition ID: 28767