Education Assistant Manager (Assessment)

Salary: £35,608 to £37,694 with progession to £46,049 per annum

Newcastle University is a great place to work, with excellent benefits. We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you.

Closing Date: 20 October 2025

The Role

The Faculty of Medical Sciences is looking for a motivated and enthusiastic Education Assistant Manager to join our Assessment Team, supporting the delivery of our medical degree programmes. You’ll supervise a team responsible for in-course assessments and exams, managing preparation and prioritisation while contributing to the wider student lifecycle.

This is a fast-paced role and, at times, can be pressurised and occasionally may require working outside of normal hours. We are seeking a confident communicator with excellent organisational and interpersonal skills, and an aptitude for quickly building positive working relationships with colleagues and stakeholders at all levels.

You will deputise for the Education Manager (Assessment) when required, demonstrating the ability to work successfully as part of the wider team as well as an individual, prioritising your own workload to meet demand and deadlines. Although training and ongoing support will be provided, it is essential you have the ability to navigate complex systems quickly and effectively. You will be comfortable working with large data sets using Microsoft Excel.

Assessment delivery will be your main focus, but you will also get involved in other aspects of programme delivery at key points in the academic year, including admissions, curriculum, placements in the UK and overseas, student experience, student wellbeing and many more business functions.  As well as working with the immediate team in the University, assessment delivery also includes working with our key partners in the NHS and our NUMed campus in Malaysia.

The University is committed to providing a great range of benefits and discounts for our colleagues, which includes: excellent pension provision; an on-site sports centre and library; flexible working options; a minimum of 37 days holiday (including public holidays), a Christmas closure period, and the option to purchase a further two weeks additional leave per year; family friendly leave policies; discounted travel for the Metro and local bus services; 24 hour employee assistance phone line and web portal to provide support and advice with a wide variety of life’s issues; and discounts for national retailers. You can find out more on our benefits web page.

https://www.ncl.ac.uk/vacancies/benefits/

For informal enquires contact please Muriel Snowdon: MURIEL.SNOWDON@NEWCASTLE.AC.UK

Key Accountabilities

• Supervision of clerical and administrative staff within the assessment team, including recruitment, induction, reward, and performance management
• To provide support in the delivery of the School learning and teaching strategies relating to MBBS and PA programme. This involves implementation of learning and teaching objectives, strategies, and decisions in order to meet the aims and objectives of the School, Faculty and University, including involvement in NUMed where appropriate
• To ensure activities relating to learning, teaching and the student experience for MBBS are carried out effectively and with a commitment to enhanced efficiency and quality. To interpret related policies and procedures for implementation, ensuring where appropriate, student health and safety is managed
• To manage large and complex assessment data, and assist with the preparation and delivery of MBBS and PA examinations
• To manage School compliance with the General Data Protection Regulations and responding Freedom of Information Act requests
• Robust implementation and adherence to Programme, Faculty and University policies and procedures. This will include undertaking investigations and Panel high level support for Fitness to Practice cases
• Manage process of appointment and support of External Examiners. Lead on collation and review of External Examiner reports; compiling the response on issues identified for Boards of Studies
• Manage the planning cycle including dissemination of agreed dates and schedules in conjunction with NUMed colleagues and NHS partners
• To work in partnership and provide advice to NHS staff in the Region in support of the Newcastle programme, including the identification and promotion of process improvement
• To provide support for designated committees and/or Boards
• To contribute to the achievement of all aspects of Quality Assurance requirements and processes including internal and external subject reviews, degree programme reviews, module and programme evaluation, and action relating to external industry and professional accrediting body advice and compliance as they relate to the MBBS
• To support the student experience for MBBS, including deputising Education Manager(s)
• Any other duties within the scope and general nature of the grade which may be required

The Person

Knowledge, Skills and Experience

• Experience of line managing staff
• An ability to assess and analyse problems and suggest solutions; make informed decisions and take responsibility; be innovative, use initiative and work independently
• Excellent communication skills with the ability to tailor communication style to the audience
• Excellent planning and organising skills with the ability to manage conflicting priorities
• Ability to work accurately with attention to detail
• Excellent IT skills. Ability to use Microsoft Excel, Word, Outlook, and PowerPoint, and ability to type documents with both reasonable speed and accuracy and the ability to manipulate and analyse information for management purposes
• Experience of coordinating and managing complex meetings with a wide range of stakeholders
• Demonstrable experience of working in a Learning and Teaching environment in a HEI (Desirable)
• Experience of supporting Quality Assurance standards (Desirable)

Attributes and Behaviour

• Ability work well within a team and develop effective working relationships with a wide range of colleagues
• Must be pro-active and have a ‘can-do’ approach with the ability to be decisive and take action when required

Qualifications

• Degree or equivalent level qualification plus experience in a similar role or significant vocational experience, demonstrating development through progressively more demanding, relevant roles

Newcastle University is a global University where everyone is treated with dignity and respect.  As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution.

We are committed to being a fully inclusive university which actively recruits, supports and retains colleagues from all sectors of society.  We value diversity as well as celebrate, support and thrive on the contributions of all of our employees and the communities they represent.  We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams, we believe that success is built on having teams whose backgrounds and experiences reflect the diversity of our university and student population.

At Newcastle University we hold a silver Athena Swan award in recognition of our good employment practices for the advancement of gender equality.  We also hold a Race Equality Charter Bronze award in recognition of our work towards tackling race inequality in higher education REC.  We are a Disability Confident employer and will offer an interview to disabled applicants who meet the essential criteria for the role as part of the offer and interview scheme.

In addition, we are a member of the Euraxess initiative supporting researchers in Europe. 

Requisition ID: 28660