Business Analyst

Salary: £36,636 to £38,784 with progression to £46,049 per annum

Newcastle University is a great place to work, with excellent benefits. We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you.

Closing Date: 05 July 2026

The Role

We have reimagined the way we deliver our University IT Services, building a world-class IT department responsive to the needs of our global community. We’re growing significantly and we’ve created new opportunities and made changes to how we work. Our people have been at the centre of this change, with a particular focus on development and opportunities to learn new skills.

An exciting opportunity within the dynamic and ever-evolving IT Service awaits the right candidate. This is a busy, high-volume but friendly environment that will suit an organised person with a great eye for detail and plenty of team spirit. You will be joining a growing team dedicated to providing quality business analysis services, supporting a wide variety of transformational technology initiatives. 

Supported by Business Analysis Practice Lead, you will contribute to the development of a service-led business analysis framework based on industry standard best practices, validating, documenting, and disseminating business analysis-related knowledge. 

We are committed to building and maintaining a fair and inclusive working environment and we would be happy to discuss arrangements for flexible and/or blended working. We are working with a hybrid model of campus based and home based working.

We are happy to support candidates who are relocating from outside of the region. Due to the direct "in person "stakeholder engagement activities required in this role, successful applicants will be requested  to attend interview and assessment  in person to allow a thorough open and fair recruitment process.

Strictly no Agencies

Key Accountabilities

1. Leads requirements elicitation, analysis and management within scope of technology projects, using industry standard techniques such as use cases, user stories, and customer journey mapping.
2. Engages with relevant stakeholders across all parts of the University to influence project decisions; assesses the risks of various solutions and supports prioritisation of competing functional requirements.
3. Leads business analysis work effort during the pre-approval stages, which includes leveraging best practices and techniques in identifying and, where possible, quantifying high-level benefits for inclusion in business cases.
4. Works with NUIT subject matter experts and business partners to build comprehensive business cases, including carrying out feasibility analysis, options analysis and related activities.
5. As part of future-state analysis, engages with University and NUIT subject matter experts to identify solution options, documenting potential benefits, impacts, dependencies and risks within the existing architectural framework. Reviews the range of solutions available, presenting options and recommendations to the stakeholders on which ones to use.
6. Models how business processes support University strategies and objectives and how, in turn, applications and processes support those business processes, producing business process diagrams for current and future state.
7. Demonstrates, via models, the opportunities for best-in-class process management to relevant stakeholders. In collaboration with business partners and NUIT subject matter experts, determines and documents for relevant stakeholders the high-level impacts of process and technology change, and suggests procedural, tactical and business rule changes.
8. Communicates and translates the required capabilities and outcomes effectively between business process areas and NUIT.
9. Provides informal business analysis support, consultancy and advice to colleagues, either directly within their team or in a broader matrix organisation.
10. Any other reasonable duties that fall within the scope of the post, as allocated by the line manager.

The Person (Essential)

Knowledge, Skills and Experience

1. Experience in eliciting, analysing and managing business requirements and functional requirements, using industry standard techniques such as use cases, and user stories
2. Extensive process improvement experience that leverages technology as part of the solution
3. Solid experience with process redesign methods (such as business process re­ engineering, Six Sigma or total quality management)
4. Knowledge of relevant business process standards (for example, Business Process Modeling Notation) and other business process analysis tools and methodologies
5. Demonstrated ability to analyse, measure and communicate proposed project benefits and risks
6. Demonstrated ability to negotiate with and influence both delivery teams and business partners to achieve target outcomes
7. Broad IT domain experience
8. Demonstrated knowledge of both traditional Waterfall and Agile/Lean methodologies

Attributes and Behaviour

• Ability to work well with others
• Strong communications skills
• Strong facilitation skills
• Strong project and time management skills
• Respected leader and team player
• More interested in results than personal preferences
• Motivated by a long-term perspective
• Intellectually inquisitive

Qualifications

• A degree in information systems, business administration or related field, or an equivalent qualification or experience.

Newcastle University is a global University where everyone is treated with dignity and respect.  As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution.

We are committed to being a fully inclusive university which actively recruits, supports and retains colleagues from all sectors of society.  We value diversity as well as celebrate, support and thrive on the contributions of all of our employees and the communities they represent.  We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams, we believe that success is built on having teams whose backgrounds and experiences reflect the diversity of our university and student population.

At Newcastle University we hold a Gold Athena Swan award in recognition of our good employment practices for the advancement of gender equality.  We also hold a Race Equality Charter Bronze award in recognition of our work towards tackling race inequality in higher education REC.  We are a Disability Confident employer and will offer an interview to disabled applicants who meet the essential criteria for the role as part of the offer and interview scheme.

In addition, we are a member of the Euraxess initiative supporting researchers in Europe. 

Requisition ID: 29239

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