Administrator Education Leadership Cent

Salary: £24,414 to £25,285 with progression to £27,396 per annum

Newcastle University is a great place to work, with excellent benefits. We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you.

Closing Date: 23 March 2023

The Role 

We have an exciting opportunity for an Administrator in Newcastle University’s Educational Leadership Centre. In 2020 the Centre became a founding member of the School-Led Network, a consortium between Newcastle University and three leading Multi Academy Trusts, to become a national provider for National Professional Qualifications (NPQs), and this year we are delivering the programmes in the first cohort of the National Institute of Teaching. 

We are looking for an enthusiastic and motivated individual with strong administration, IT, communication and organisational skills to oversee the administrative and technical processes surrounding the delivery of these programmes. 

You will work alongside the Professional Services Manager and Programme Director to provide comprehensive administrative support to ensure the smooth and effective running of our programmes delivered in partnership with key stakeholders 

For informal enquiries please contact Alice.Lupton@ncl.ac.uk.

Interviews for this post will take place on Wednesday 29th March 2023.

Key Accountabilities 

• Provide comprehensive administrative support for associated staff (both internal and external) involved in delivery of our programmes, whilst ensuring that policies, deadlines and standards are met
• Act as expert user of the various project specific systems, and Learning Platforms, including data extraction, running reports and for training other staff where appropriate
• Support the Programme Director with the administration and organisation of facilitator and expert supporter recruitment, induction arrangements and training

• Lead on recruitment activities, using existing channels to their full potential as well as identifying possible new avenues to promote the programmes
• Update internal and external systems consistently, ensuring accuracy of data. Be able to produce reports for both internal and external use, and track progress against internal and external KPIs
• Build trust-based professional relationships and manage correspondence with strategic leads in schools regarding the delivery of the programmes
• Provide secretarial support for committees. Preparing agendas, supporting documentation, taking minutes, and ensuring follow up actions are taken
• Provide administrative support for internal and external reviews i.e., Ofsted, DfE, University, National Institute of Teaching and School-Led Network internal workstreams, collating documentation where required

• Any other duties within the scope and general nature of the grade which may be required; assisting other staff at times of heavy workload flexibly and co-operatively within the Centre and the School to provide a co-ordinated and efficient support service

The Person  

Knowledge, Skills and Experience  

• Ability to work under pressure, manage conflicting priorities and meet strict deadlines
• Excellent attention to detail with a high level of accuracy
• Ability to work both independently and within a team, sharing relevant and useful information with others, keeping other team members up to date with progress, and willing to help others and share workloads

• Adopts an active and positive approach to forward planning and problem solving
• Excellent written and verbal communication and interpersonal skills. Able to engage students and staff at all levels, tailor message to audience and respectfully challenge where necessary 
• Confidence to advise students and staff on matters of regulation and procedure
• Excellent IT skills, including good knowledge of Microsoft Office, processes and procedures and experience working with Learning Management Systems
• Ability to consider new ways of working and to apply new technology

• Uses systems and tools to ensure records and audit trails are clear and up to date
• An organisational understanding of what stakeholder requirements are and a commitment to delivering an effective and efficient service

Desirable

• Ability to train/develop and supervise other staff
• Knowledge of recruitment and marketing activities via multiple channels for example social media, mail-outs, email campaigns and web presence 

Qualifications 

• Grades A-C in English Language and Mathematics at GCSE (or vocational qualifications or equivalent) plus demonstrable work experience in a relevant role and/or comparable setting
   

Newcastle is an inclusive global University community where everyone is treated with dignity and respect.  As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution.

We are committed to being a fully inclusive Global University which actively recruits, supports and retains colleagues from all sectors of society.  We value diversity as well as celebrate, support and thrive on the contributions of all our employees and the communities they represent.  We are proud to be an equal opportunities employer and encourage applications from everybody, regardless of race, sex, ethnicity, religion, nationality, sexual orientation, age, disability, gender identity, marital status/civil partnership, pregnancy and maternity, as well as being open to flexible working practices.

The University holds a silver Athena Swan award in recognition of our good employment practices for the advancement of gender equality. The University is also a member of the Euraxess initiative supporting researchers in Europe.

Requisition ID: 25212