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Research Assistant/Associate in Customer Experience Analysis for Vehicle-Grid Integration

Requisition ID:  1049

London, GB

Contract Type:  Fixed Term
Posted Date:  21-Nov-2019


We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.


Salary: £28,331.00 - £44,045.00 plus £3,500 London Allowance

Closing Date: 3 January 2020


The Role

We are seeking to appoint a motivated individual to contribute to shaping transport and energy futures. You will join the Vehicle Grid Integration Group at the Turing Institute. Your role will be focused on the analysis of customers’ experience and acceptance to use vehicle to grid (V2G) technology.


Newcastle University is a partner on a £10.6m project in collaboration with world-leading automotive and energy industries. The project is a large scale demonstrator on V2G technology. V2G allows charging and discharging of EVs’ batteries to support the power system for financial rewards. Project data will be collected from EVs, users, V2G charging infrastructure and the electricity network. The analysis of this unique and comprehensive dataset will reveal insights that will help us identify challenges and devise strategies to overcome some of the barriers to the decarbonisation of transport and power sectors.


Based in the Alan Turing Institute in London, you will be a Newcastle University employee.


You will be expected to make occasional travel to Newcastle to collaborate with the wider research team.


Post Available:

1x full time, fixed term appointment for 12 months.

The post can also be available part time to be completed by September 2021.

You will also benefit from an additional expenses allowance to support with travel and associated living costs.  


The Alan Turing Institute is the UK’s national institute for data science and artificial intelligence. The Institute is named in honour of the scientist Alan Turing and its mission is to make great leaps in data science and artificial intelligence research in order to change the world for the better.


The VGI group is part of the Data Centric Engineering (DCE) programme at the Alan Turing Institute. The aim of the VGI group is to contribute to open source software development and open protocols for electric vehicles (EVs) integration into power systems. Open source could be at the heart of a distributed, highly-networked, self-healing, self-organising power system, which is integrating and coordinating millions of distributed green energy resources (including EVs).


For informal queries, please contact project lead, Myriam Neaimeh via email: myriam.neaimeh@ncl.ac.uk


As part of our commitment to career development for research staff, the University has developed 3 levels of research role profiles.  These profiles set out firstly the generic competences and responsibilities expected of role holders at each level and secondly the general qualifications and experiences needed for entry at a particular level.


The University holds a silver Athena SWAN award in recognition of our good employment practices for the advancement of gender equality.  The University also holds the HR Excellence in Research award for our work to support the career development of our researchers, and is a member of the Euraxess initiative supporting researchers in Europe. 


Please be advised that due to the minimum salary thresholds imposed by the UKVI, this post may not qualify for University sponsorship under Tier 2 of the points based system.


Key Accountabilities

  1. Be at the forefront of transport and energy innovation as a research scientist working on a large scale demonstrator of vehicle to grid.
  2. Familiarise yourself with a Newcastle University cloud-based platform for data analysis.
  3. Manage the survey collection of qualitative data on the users’ experiences with vehicle-to-grid (V2G).
  4. Collaborate with project team including Security RA to develop the questionnaires.
  5. Populate an online survey tool (e.g. Survey Monkey or equivalent) with the questionnaires.
  6. Process the data to provide evidence of customers’ experience of the V2G systems.
  7. Prepare monthly reports of analysis findings.
  8. Make data handling and analysis methods, with description, available to the project team.
  9. Collaborate with the rest of the team to carry out the project’s research objectives, including using Microsoft Teams.
  10. Disseminate outputs at appropriate venues.
  11. Liaise with academic and industrial partners on the progress of the work.


The Person

Knowledge, Skills and Experience


  • Excellent knowledge in transport, marketing, behavioural economics, psychology or closely related fields.
  • Background in qualitative research methods.
  • Experience of conducting survey design.
  • Demonstrated experience in data analysis to gain insights on consumer behaviour.
  • Ability to conduct a detailed review of recent literature.
  • Ability to write and present research outputs.


  • Track-record in publications.
  • Knowledge and previous experience with EV research and projects.


Attributes and Behaviour

Demonstrable commitment to our values:


  1. Professionalism and Academic Excellence
  2. Transparency and Accountability
  3. Equality, Diversity and Inclusivity
  4. Collaborative and Multi-disciplinary
  5. Ambition and aspiration
  6. Motivation and Passion
  7. Inquisitive, Creative and Imaginative
  8. Integrity and Respect
  9. Social Responsibility
  10. Ability to organise own work with minimal supervision.
  11. Ability to prioritise own work in response to deadlines.
  12. Willingness to undertake any necessary training for the role.
  13. Ability to interact with multiple teams in both academic and industrial environments.
  14. Ability to travel to attend project meetings and academic conferences.


Desire to develop and extend role.



  • A PhD awarded or nearing completion, or equivalent experience in transport, marketing, behavioural economics, psychology or closely related fields. (Essential)


Newcastle University is committed to being a fully inclusive Global University which actively recruits, supports and retains staff from all sectors of society.  We value diversity as well as celebrate, support and thrive on the contributions of all our employees and the communities they represent.  We are proud to be an equal opportunities employer and encourage applications from everybody, regardless of race, sex, ethnicity, religion, nationality, sexual orientation, age, disability, gender identity, marital status/civil partnership, pregnancy and maternity, as well as being open to flexible working practices.


Requisition ID: 1049