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Research Support Officer

Requisition ID:  9728

Newcastle, GB

Contract Type:  Open Ended
Working Pattern:  Full Time
Posted Date:  20-Jul-2021


We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.


Salary: £21,814.00 - £28,331.00  per annum

Closing Date: Tuesday 03 August 2021


The Role


Based in the Armstrong Building you will provide direct support to academic staff involved in planning and delivering research, impact, engagement and outreach activities to ensure the best use is made of staff and financial resources and that the outputs are of the highest quality. A crucial element of this role will be within pre-award support although your duties will involve significant input into post-award maintenance and other research-related provision, working closely with the Research Director, Research Coordinator and School Manager.

To be successful in this role you should have excellent organisational and interpersonal skills, demonstrate high levels of accuracy and attention to detail, together with the ability to use your initiative. You must demonstrate high standards of literacy and numeracy and be confident in manipulating and querying large data sets. You should be able to work as part of a team, have excellent communication skills and high-quality expertise in the use of the Microsoft Office Suite. 

Contact for enquiries: Lizzie Bell (Elizabeth.Bell2@ncl.ac.uk), School Research Coordinator and Line Manager to this role.


Key Accountabilities


  • Provide advice and guidance to academic staff on costing and planning research proposals, conferences, networks, fieldwork and other activities, with reference to guidelines on sponsor pricing policies, ensuring that correct procedures are followed, and maximum recovery of costs is achieved.
  • Work with academic staff to create project files on NUProjects, including the overseeing of the authorisation process.
  • Provide financial support to research projects including the generating of standard and ad hoc reports, monitoring budgets and advising on forecasted over/under spending.
  • Act as the first point of contact with research support services such as: Contract Financial Management; Research and Enterprise Service; Business Development Teams; Grants and Contracts and the EU Support Teams for specific HCA projects as allocated by the School Research Co-ordinator.
  • Responsibility for all operational aspects of allocated research accounts, overseeing all aspects of purchase ordering, invoicing and sales, devising and maintaining budgetary control mechanisms and associated procedures to ensure the smooth running of the projects. This will involve checking all requisitions prior to signing by the budget holder; checking and authorising sales invoices, credit notes, fees and expense claims (both electronic and on paper) to ensure that all transactions are carried out in line with School and University regulations.
  • Ensure that all information on such transactions is recorded accurately and fully, to enable clear audit trails and evidence that accounting procedures are adhered to.
  • Provide accurate and up-to-date advice for academic staff and the support team on University regulations and external requirements, for example, Payroll regulations, VAT, vendor information, Procurement rules.
  • •Set up and monitor school research accounting mechanisms, reconciling internal spreadsheets with financial reports, initiating transfers between accounts (and WBS elements) and the reposting of costs where required. 
  • Responsible for the administration of the School’s External and Internal Quality Assurance processes under the direction of the Director of Research.
  • Responsible for ensuring that the school web editor is kept up to date with information about research projects, seminars, conferences and other activities, and to act as a central point for the coordination of school, faculty and University research news items. To help maintain and populate the School intranet with useful Research related information for staff.
  • Be a member of the appropriate research cluster (currently our School and the School of Arts and Cultures) to share best practice and provide pre-award cover across Schools within the cluster as required, within the agreed principles.

The Person (Essential)


Knowledge, Skills and Experience 

  • Experience of working to a high standard within a role that is directly relevant to this post, preferably in a HE institution.
  • Excellent interpersonal skills and the ability to forge good working relationships, influence and persuade.
  • Ability to work accurately and quickly, and to proof-read own work and that of colleagues.
  • Ability to understand, interpret, and explain complicated policies and regulations, both orally and in writing to a wide range of audiences.
  • Ability to work on own initiative with minimum supervision and as an active and communicative member of a team.
  • Proven ability to organise and prioritise work against many tight deadlines, and to use a high level of personal initiative to gather information from colleagues in order to meet those targets.
  • Ability to draw inferences from financial data, including forecasts of expenditure, and to explain conclusions effectively to non-financial experts (academic and administrative staff).


Attributes and Behaviour

  • Gathers a broad range of relevant information from internal and external sources making this information widely available.
  • Uses clear, concise and accurate communication, tailoring the approach accordingly and encourages a two-way communication process.
  • Manages time and resources by prioritising and organising effectively.
  • Works continually towards achieving success through understanding and meeting or exceeding the expectations of the area, the University, students, colleagues and other stakeholders.



  • Educated to A Level standard (or equivalent)
  • ECDL or equivalent high level of knowledge of the Microsoft Office suite of programs.


Newcastle University is committed to being a fully inclusive Global University which actively recruits, supports and retains staff from all sectors of society.  We value diversity as well as celebrate, support and thrive on the contributions of all our employees and the communities they represent.  We are proud to be an equal opportunities employer and encourage applications from everybody, regardless of race, sex, ethnicity, religion, nationality, sexual orientation, age, disability, gender identity, marital status/civil partnership, pregnancy and maternity, as well as being open to flexible working practices.


The University holds a silver Athena SWAN award in recognition of our good employment practices for the advancement of gender equality. The University also holds the HR Excellence in Research award for our work to support the career development of our researchers, and is a member of the Euraxess initiative supporting researchers in Europe.


Requisition ID: 9728