Share this Job

Outreach Ambassador

Requisition ID:  3426

Newcastle, GB

Contract Type:  Fixed Term
Posted Date: 


We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.


Salary: £21,814.00 - £28,331.00 

Closing Date: 1 March 2020


The Role


You will support the delivery of activities outlined in the University’s Access and Participation Plan which include responsibility for visiting schools and colleges across the UK and delivering a range of activities that aim to encourage students to apply to Newcastle University.


You must be able to demonstrate excellent interpersonal, organisational and communication skills as well as the ability to deliver presentations and activities to a range of audiences.  You will be able to work well as part of a team, use your own initiative and possess a creative approach to problem solving and overcoming logistical challenges. You must hold a full UK driving license at time of application.


These posts will be allocated across four University departments as follows:

  • Student Recruitment, Admissions and Progress
  • Faculty of Science, Agriculture and Engineering
  • Faculty of Humanities and Social Sciences
  • Faculty of Medical Sciences


These posts are fixed term for one year commencing on Thursday 23 July 2020 until end of July 2021 and are open to applicants who will graduate from a Newcastle University undergraduate degree in 2020, or graduated from a Newcastle University undergraduate degree in 2019.


If you would like to find out more about these posts we will be holding an information session on Wednesday 19 February 1.30pm in room L1.20 in King’s Gate Building.

For an informal discussion, please contact Catherine Moat, Student Recruitment Manager on catherine.moat@ncl.ac.uk or 0191 208 8739.

Interviews to be held: 17-20 March 2020.


Key Accountabilities

  • Plan, arrange and carry out visits to identified target schools and colleges throughout the UK.  Deliver interactive workshops, activities and presentations, from a student perspective to potential applicants, teachers/advisers and parents/carers on a range of topics including: student finance; the ‘Newcastle University experience’; subject-specific study; student life; UCAS and applying to university; choosing a university and course; employability and graduate opportunities; and other appropriate outreach and awareness-raising activities.
  • Work as a member of the Graduate Ambassador Team to develop student-focused interactive activities and materials that raise awareness of generic higher education topics and courses available to study at the University and/or specific subject areas.  These activities and materials should be appropriate to the target audiences and can be tailored to the individual needs of schools and colleges. 
  • Support the University’s schools and colleges targeting policy to build upon and develop the relationships with schools and colleges in identified target regions.  This will involve contacting schools and colleges, arranging visits from University representatives and carrying out follow-up activities as appropriate. Using the Higher Education Access tracker, keep accurate records of visits which have taken place in order to be able to monitor and evaluate impact of the student recruitment and aspiration-raising activities. Maintain records of feedback from the schools and colleges and individual students to ensure future visits are constantly improved
  • Under the guidance of the relevant Student Recruitment Manager/Officer, support the development and delivery of high-quality events and activities for target schools and colleges. This may include accommodation tours, campus tours, Newcastle University Talks and Tours, along with Faculty specific events.
  • Contribute to the development and production of recruitment-related publicity/marketing information (print and digital/social media) to raise the profile of the University and specific subject areas
  • Provide support for post-application visit days organised by faculties and academic schools to encourage the conversion of applicants.  This will include delivery of student finance presentations and organising and delivering accommodation tours for applicants as necessary.
  • Support the representation of the University at a range of Higher Education recruitment events throughout the UK including large undergraduate UCAS conventions, smaller recruitment and careers events in individual schools and colleges, and other recruitment events that may be identified during the course of the year.  
  • Contribute to the work of broader Student recruitment, Admissions and Progress/faculties to encourage applications to the University from well-qualified students. This includes support for NERAP, the University’s residential summer schools programme, support for the Confirmation and Clearing process, support for FE and mature student activities, work with international feeder schools and colleges, parents’ evenings, Open Days and attendance at appropriate conferences to ensure ongoing updating of knowledge.
  • Contribute to such other relevant duties and activities as may be identified by the Director or relevant senior managers of Student Recruitment, Admissions and Progress/faculties.


The Person (Essential)


Knowledge, Skills and Experience


  • Experience of the British Education system (pre-University level)
  • Awareness of issues relating to progression, recruitment and admission of students in higher education
  • Excellent interpersonal and communication skills
  • Outstanding team working skills
  • Strong problem solving skills and use of initiative
  • Excellent organisation and time management skills
  • Familiarity with Microsoft Office (Word, Excel, PowerPoint and Outlook)
  • Full UK Driving Licence (vehicle will be provided as necessary) 
  • Willingness to drive long distances, in unfamiliar areas and in large urban areas, possibly during twilight hours, as required
  • Willingness to travel regularly throughout the UK and regularly stay overnight, as required
  • Willingness to work evenings and weekends, as required
  • Receive Enhanced Disclosure from the Disclosure and Barring Service (formerly the Criminal Records Bureau (CRB))


Attributes and Behaviors

  • Manages time and resources by prioritising and organising effectively.
  • Works continually towards achieving success through understanding and meeting or exceeding the expectations of the area, the University, students, colleagues and other stakeholders.
  • Uses clear, concise and accurate communication, tailoring the approach accordingly and encouraging a two way communication process.
  • Works collaboratively with others, plays a positive role in teams and establishes and grows relationships across the organisation where different skills, expertise and opinions are valued.



  • Recent graduate of Newcastle University in an undergraduate degree (within 18 months of commencing appointment)


Newcastle University is committed to being a fully inclusive Global University which actively recruits, supports and retains staff from all sectors of society.  We value diversity as well as celebrate, support and thrive on the contributions of all our employees and the communities they represent.  We are proud to be an equal opportunities employer and encourage applications from everybody, regardless of race, sex, ethnicity, religion, nationality, sexual orientation, age, disability, gender identity, marital status/civil partnership, pregnancy and maternity, as well as being open to flexible working practices.


Requisition ID: 3426