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Offerings & Enterprise Manager

Requisition ID:  19441

Newcastle, GB

Contract Type:  Open Ended
Working Pattern:  Full Time
Posted Date:  23-Jun-2022


We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.

We understand how important the full employment package is to our colleagues at Newcastle University and we are committed to providing a great range of benefits and discounts for all.  You can learn more about what is available here on our Benefits Website page.


Newcastle is an inclusive global University community where everyone is treated with dignity and respect.  As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution.


Newcastle University is committed to being a fully inclusive Global University which actively recruits, supports and retains colleagues from all sectors of society.  We value diversity as well as celebrate, support and thrive on the contributions of all our employees and the communities they represent.  We are proud to be an equal opportunities employer and encourage applications from everybody, regardless of race, sex, ethnicity, religion, nationality, sexual orientation, age, disability, gender identity, marital status/civil partnership, pregnancy and maternity, as well as being open to flexible working practices.


Salary: £42,149 to £44,706 with progression to £50,296 per annum


Closing Date: 10 July 2022


The Role


NICA is looking for a senior manager to play a pivotal role in developing critical services and commercial projects. Reporting to the Chief Operation Officer (COO) and as part of the Service Development team, you will work closely with a range of internal colleagues, our partners and internal and external stakeholders to manage the customer relationship from initial enquiry through to final contracts, including advising on and shaping innovative transactional approaches to project offerings and delivery including joint-ventures and equity deals.


You will have proven experience in scoping and costing commercial and grant-funded projects and producing high-quality client proposals. You will recognise the importance of high-quality customer service. You will have strong skills and proven success in project management. You will be comfortable with and experienced in innovative approaches to venture building, deal-making and differing approaches to valuing, resourcing and pricing project delivery. Working with cross-functional and collaborative teams and environments and championing the organisation’s values and guiding principles will come naturally to you. Ideally, you will also have an excellent financial and legal business background.


Our mission is to create a world where we all live better, for longer. We work with innovation and commercialisation experts, industry, academics, research and technology organisations and citizens to develop solutions that enhance life as we age, promoting a positive impact on society. You will find us at the heart of the Newcastle Helix development, in the award-winning Catalyst building. To learn more about us and what we do, click here.


The government and the University have funded the UK’s National Innovation Centre for Ageing at Newcastle University. We are committed to the professional career development of all our colleagues. You will benefit from a range of excellent development opportunities, including internal and external training, access to specialist networking groups and opportunities to gain experience in the broader space of healthy ageing and longevity. We provide a great range of benefits and discounts for all colleagues at Newcastle University, including the opportunity for blended working and flexible hours. You can learn more about what is available on our Benefits Website page.


For informal enquiries, please get in touch with Lynne Corner -


Key Accountabilities

  • Manage and coordinate customer relationships, particularly the scoping process for projects; lead the development of projects and offerings, working with the delivery manager and NICA’s delivery teams to create and scope client proposals to required deadlines
  • Lead on maintaining a thorough and up-to-date understanding of different innovative approaches to recompensing the delivery of NICA’s products and services to refine and improve the existing offerings and contribute to developing new services and consultancy offerings
  • Take responsibility for managing the bid-writing and submission process for grant funding, including bid-writing, management of external consultants and liaising with relevant University academic and pre-award staff
  • Take the lead on the transition from award to delivery for funded projects
  • Drive prospects through initial scoping to contract award; support NICA staff to navigate commercial standard contract requirements, working closely with the University’s Legal and Commercial departments
  • Maintain a working knowledge of commercial, legal, ethical, geographical and political issues and their application relevant to the role, ensuring compliance with local and international laws (e.g. data protection/privacy, ethics, trademarking), and sharing this with the NICA team
  • Work with NICA COO and NICA Directors to develop and pilot non-standard contract types, e.g. spin-ins, venture building and revenue sharing agreements and licences
  • Contribute to NICA’s ‘go / no go’ process for new opportunities
  • Work with the Commercial Finance Manager to track and monitor the new business pipeline and to help develop models for costing demand/capacity requirements
  • Work with the NICA Directors and delivery teams at the scoping stage to identify resource requirements about current workloads and priorities within the team and across programmes to ensure effective delivery, including key milestones, objectives and outputs
  • Support the ongoing integration of NICA with the University’s Vision and Strategy by developing strong working relationships with the senior management team, professional services and academic units
  • Take responsibility for your professional development and continued learning
  • Be NICA’s corporate values ambassador, a team leader, and an example for other team members and new staff in representing NICA’s Ageing Intelligence® mission, ambitions, values and ethics
  • Other duties as specified and consistent with the grade


The Person


Knowledge, Skills and Experience

  • Experience in working with commercial clients to scope projects introducing new products and services, with a strong focus on maintaining and developing credibility in the market
  • Familiarity with non-standard contract types and innovative approaches to revenue transactions, e.g. spin-ins and revenue sharing agreements, IP management, generation, protection, monetisation and licences
  • Proven experience in financial management, project costing, resource planning and budgeting
  • Experience in working across complex projects and organisations
  • Ability to communicate effectively with senior management and other departments across various organisations
  • Outstanding negotiation skills and strong influencing skills
  • Analytical mind, problem-solving attitude and demonstrable ability to undertake initiatives, prioritise and plan appropriately within a strategic framework
  • Proven track record of delivering professional services in an innovative environment
  • Knowledge of NICA and VOICE and understanding of the external environment in which NICA operates


  • Experience in commercial contracting within an HEI environment


Attributes and Behaviour

  • Proactive and able to effectively manage conflicting priorities
  • Able to act objectively in dealing with complex problems, issues and decision-making
  • People-oriented and approachable, and able to motivate and engage others
  • Thinks creatively – a problem solver
  • Able to handle conflict promptly and effectively, bringing situations to a speedy resolution
  • Engages others and communicates with colleagues effectively, able to persuade and influence
  • Works in partnerships with others and has exceptional interpersonal and collaboration skills
  • Demonstrates resilience to the role's demands and pace of change and is comfortable working to tight deadlines
  • Able to work in a matrix organisational model



  • Educated to degree level and/or with substantial leadership experience
  • Programme and/or project management experience



  • Finance or legal qualification or relevant experience



The University holds a silver Athena SWAN award in recognition of our good employment practices for the advancement of gender equality. The University also holds the HR Excellence in Research award for our work to support the career development of our researchers, and is a member of the Euraxess initiative supporting researchers in Europe.


Requisition ID: 19441