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Marketing Graduate Ambassador

Requisition ID:  3304

Newcastle, GB

Contract Type:  Fixed Term
Posted Date: 


We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.


Salary: £21,814.00 - £21,814.00 

Closing Date: 28 February 2020


The role 


We are recruiting for two energetic, ambitious and motivated marketing ‘Graduate Ambassadors’.


Working within our professional marketing team, the posts will support the delivery of marketing and recruitment activities which present Newcastle University to prospective students. There will be a particular focus on delivering social media and events, but also provide some real insights into what it’s like to study here and everything Newcastle University has to offer!


This is a superb opportunity for anyone who would like a start in the marketing, creative, digital or PR fields.


You must be highly energetic, demonstrate excellent interpersonal, organisational and written communication skills and be comfortable and confident with all forms of social media. You will have the confidence to deliver presentations and a range of activities to engage prospective students, at undergraduate and postgraduate levels.


Your role will, in particular, support our widening participating agenda, so you must have a passionate belief in the value of the role of Higher Education in making dreams become reality. You must be able to work well as part of a team, use your own initiative and possess a creative approach to this dynamic team.


Informal, confidential enquiries should be directed to Melissa Suddes at melissa.suddes@newcastle.ac.uk or Julie Armstrong at Julie.armstrong@newcastle.ac.uk


Key Accountabilities

  • Work with relevant colleagues in marketing to plan, develop and deliver student-focused interactive activities and presentations to prospective postgraduate students and applicants.
  • Assist with the organisation of and attendance at a range of recruitment/widening participation events and activities on-campus and throughout the UK for prospective students. This can include large conventions, University Open Days, small on-campus events and virtual interactions.
  • Development and delivery of a programme of student-led on-campus events and digital and social platform marketing related activities.
  • Co-ordinate the recruitment of a group of student ambassadors.
  • Organisation and engagement of student ambassadors to help support a wide range of recruitment activities, including the preparation and delivery of training/briefing sessions, day-to-day communications and work allocation.
  • Support the engagement and organisation of current  students in activities such as writing student profiles and photoshoots.
  • Contribute to the development and production of recruitment-related publicity / marketing information to raise the profile of the taught student experience at the University.
  • Organise and deliver  marketing and student recruitment market research such as mystery shopping, competitor research and student led focus groups.
  • Prepare relevant reports about the activities undertaken.
  • Contribute to such other relevant duties and activities as may be identified by the Director or relevant senior managers of the Marketing Team/Faculties.

The Person (Essential)


Knowledge, Skills and Experience


  • Awareness of issues relating to progression, recruitment and admission of students in postgraduate education
  • Familiarity with Microsoft Office (Work, Excel, and Outlook) and Internet Explorer
  • Excellent interpersonal and communication skills with the ability to adapt to different audiences
  • Excellent organisation and time management skills
  • Strong research and analytical skills
  • Strong writing skills with the ability to adapt to different audiences and media
  • Outstanding team working skills
  • Strong problem solving skills
  • Experience of working and engaging with people
  • Demonstrable experience of using initiative
  • Experience of report writing
  • Experience of event organisation
  • Experience of delivering presentations or public speaking to a range of audiences
  • Experience of marketing, in particular use and knowledge of social media channels
  • An understanding of market research


Attributes and Behaviour


  • Willingness to travel throughout the UK and stay overnight, as required
  • Willingness to work evenings and weekends, as required
  •    Manages time and resources by prioritising and organising effectively.
  • Works continually towards achieving success through understanding and meeting or exceeding the expectations of the area, the University, students, colleagues and other stakeholders.
  • Uses clear, concise and accurate communication, tailoring the approach accordingly and encouraging a two way communication process.
  • Works collaboratively with others, plays a positive role in teams and establishes and grows relationships across the organisation where different skills, expertise and opinions are valued.



  • Recent graduate of Newcastle University either an undergraduate or postgraduate taught or research degree (within 24 months of commencing appointment)


Newcastle University is committed to being a fully inclusive Global University which actively recruits, supports and retains staff from all sectors of society.  We value diversity as well as celebrate, support and thrive on the contributions of all our employees and the communities they represent.  We are proud to be an equal opportunities employer and encourage applications from everybody, regardless of race, sex, ethnicity, religion, nationality, sexual orientation, age, disability, gender identity, marital status/civil partnership, pregnancy and maternity, as well as being open to flexible working practices.


Requisition ID: 3304