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Learning and Teaching Assistant

Requisition ID:  5626

Newcastle, GB

Contract Type:  Fixed Term
Working Pattern:  Part Time
Posted Date:  12-Jan-2021


We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.


Salary: £19,133 - £21,236 per annum, pro rata


Closing Date: 26 January 2021


The Role


An exciting opportunity has arisen to support Learning and Teaching administration. As a member of a busy professional services team, you will support the annual cycle of learning and teaching activities in a large and diverse school. This role sits within our school admissions team and will focus on supporting activities relating to the admission of new students.  You will provide administrative support to ensure the smooth and effective running of the School’s taught programmes.

As part of a bustling team, you will respond to queries about applications and provide administrative support to academic colleagues throughout the year.
You will be educated to GCSE level (or equivalent) and have a comprehensive knowledge of Microsoft Office, as well as experience of working in a similar role in a busy office environment.

You will have excellent interpersonal skills and an ability to build effective relationships with colleagues, students and external stakeholders.  The ability to work alone using initiative is required, but the ability to seek help and work as part of a team is also essential. 


For informal queries please contact Helen Elliott, Learning and Teaching Assistant Manager at  helen.elliott@ncl.ac.uk   

The post is part time (25.9 hours per week), fixed term maternity cover until 21 January 2022.

Key Accountabilities


  • To provide administrative support to the learning and teaching function of the School, to the Director of Excellence in Learning and Teaching (DELT) and to the wider Learning & Teaching Team as requested
  • Responsible for inputting amendments to annual documentation such as modules and regulations
  • Responsible for ensuring up to date information is uploaded to the various University systems, i.e. SAP, Module Outline Forms (MOFs), NESS, Blackboard. In addition, to be responsible for inputting updates of teaching materials on University systems as they arise, and the timely distribution of materials to staff and students
  • Responsible for checking and updating student data using University systems, including ensuring students are appropriately registered for modules as required
  • Responsible for ensuring students are allocated a personal tutor, and for monitoring meetings between tutors and tutees via the ePortfolio system
  • Support the Learning & Teaching Team Leader with student attendance monitoring administration as requested
  • Responsible for receipt and collation of exam papers from academic colleagues, for tracking assessed work out for marking and chasing to ensure it is processed within expected timescales. In addition, transcribing or uploading marks to relevant University systems, i.e. NESS, Canvas. Act as secretary to Module Moderation Boards and Boards of Examiners, including agenda preparation and circulation, minute taking and monitoring progress of actions
  • Act as secretary to meetings including, but not limited to, Boards of Studies, School Learning Teaching and Student Experience Committee, Student Staff Consultative Committee, including agenda preparation and circulation, minute taking and monitoring progress of actions
  • Responsible for setting up on University systems evaluations for students to complete
  • To provide support for the School’s Admissions where required
  • Any other duties within the scope and general nature of the grade which may be required


The Person (Essential)


Knowledge, Skills and Experience 

  • Working knowledge of relevant systems equipment, processes and procedures including standard software packages
  • Appreciation of the standards for the conduct and output of the role
  • Ability to communicate clearly orally and in writing
  • Numeracy skills
  • Good I.T. skills, i.e. good working knowledge of Microsoft Office software packages
  • Familiarity with work priorities and those of colleagues
  • Basic understanding of relevant policies and procedures, as they affect the role
  • Ability to apply relevant health and safety and other University policies and procedures
  • Working knowledge of relevant systems (SAP, NESS, MOFs, Canvas, Syllabus Plus, Evasys) (Desirable)


Attributes and Behaviour

  • Planning and Organising 
    • Works in a planned and structured way 
    • Uses own and others time effectively 
    • Sets own priorities in conjunction with team and area objectives 
    • Plans workload and tasks in a systematic way 
    • Ensures that all activities are completed on time 
    • Uses systems and tools to ensure records and audit trails are clear and up to date
    • Keeps work systems up to date, neat and tidy
    • Ensures that others know how process and systems work
    • Maintains flexibility in work plans to allow for changing circumstances
  • Delivering Services
    • Sees other departments and colleagues as “customers” and follows through on their enquiries and requests
    • Keeps fellow team members up to date with progress
    • Co-operates with others in achieving targets
    • Takes responsibility for achieving own targets
    • Has a positive attitude for doing things better
    • Looks for ways to make immediate improvements
  • Communicating
    • Is factually correct and gives consistent verbal and non verbal messages
    • Clear and concise; gets the message across to others
    • Chooses communication tools appropriately e.g. selective use of emails and other channels of communication
    • Tailors content of communication to the audience, changing style, tone and format appropriately
    • Uses face to face communication regularly
    • Can hold attention of others using appropriate techniques; questioning; rhetorical questions, changing tone and pace of voice and animated style
  • Teamworking
    • Respects the expertise and contribution of others even if own opinion is different 
    • Shares relevant and useful information with others 
    • Keeps other team members up to date with progress 
    • Gets involved with team talks 
    • Willing to help others and share workloads 
    • Supportive of team decisions 
    • Asks Others’ opinion 
    • Encourages others to get involved 
    • Talks about other team members in a positive way 
    • Respects the value that different views bring to the team 


  • Grades A-C in English Language and Mathematics GCSE (or equivalent) or vocational qualifications, plus work experience in a relevant role; or Substantial relevant work experience in the unit or a comparable setting



Newcastle University is committed to being a fully inclusive Global University which actively recruits, supports and retains staff from all sectors of society.  We value diversity as well as celebrate, support and thrive on the contributions of all our employees and the communities they represent.  We are proud to be an equal opportunities employer and encourage applications from everybody, regardless of race, sex, ethnicity, religion, nationality, sexual orientation, age, disability, gender identity, marital status/civil partnership, pregnancy and maternity, as well as being open to flexible working practices.


Requisition ID: 5626