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Faculty Planning and Performance Officer

Requisition ID:  2745

Newcastle, GB

Contract Type:  Fixed Term
Posted Date: 


We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.


Salary: £25,941.00 - £33,797.00 

Closing Date: 29 February 2020


The Role


This is an excellent opportunity to join the Planning and Performance Team in the Faculty of Science, Agriculture and Engineering. You will work within the team providing support, guidance and expertise to colleagues across the Faculty regarding planning, performance, management information and benchmarking data.


We are looking for someone with great analytical and problem solving ability, with a keen eye for detail and the ability to interpret data and report back to management. Demonstrable IT skills are essential and we are looking for someone who is passionate about continuous improvement and helping others wherever possible.


You will have the opportunity to work with a broad variety of higher education datasets including student, staff, commercial and research information. Your analysis will inform the work of our Faculty and School Senior Leadership teams in strategic planning and will facilitate monitoring of the success of our key objectives.


You will also support the Director of Diversity and Faculty Equality and Diversity Advisor, making a significant contribution to the development and promotion of equality, diversity and inclusion (EDI) across the Faculty.


This post is a fixed term maternity cover available for the duration of 9 months and could be available to existing University staff as a secondment.  Staff wishing to apply on this basis should discuss this with their current manager before submitting their application.


Please send any informal enquiries to Dr Rebecca Taylor, Planning and Performance Manager (rebecca.taylor@ncl.ac.uk).


For more information about the Faculty, please click here


Key Accountabilities

• Support the Faculty planning process through production of a broad range of summary and statistical reports using data sourced from internal systems such as SAP, Business Warehouse and MyImpact, external systems such as HEIDI plus and broader data mining techniques.
• Analyse a range of internal and external data to benchmark performance, producing reports to inform the delivery of Faculty service area and School key priorities, working with relevant team leads to identify specific requirements.
• Actively promote the Faculty’s EDI agenda and support the delivery of EDI strategic objectives, organising events, meetings and committees to support delivery of key objectives / priority actions and through regular and ad hoc reporting.
• Produce regular reports, analyses and monitoring information to agreed schedules within the Faculty planning cycle to facilitate delivery of School business needs such as Academic Group strategic reviews and work contribution models.
• Hold responsibility for the dissemination, review and collection of Faculty data required for University statutory reporting such as HEBCIS, HESES, HESA staff and student returns and Freedom of Information requests.
• Develop and produce individual reports and analyses on an ad hoc basis as required by the members of the Faculty senior leadership team; to inform business cases and reviews using a range of internal and external data sources and data mining.
• Work with the Faculty Research and Education teams, providing Faculty datasets as required for external ranking exercises such as the Research Excellence Framework, Teaching Excellence Framework and Knowledge Excellence Frameworks.
• Develop ways of working in cognisance of good governance, promoting increased transparency and access to information in line with University policy and ensure legislative requirements and good practice initiatives are incorporated within the work of the team through active horizon scanning.
• Provide comprehensive administrative support to the Director of Diversity and the Planning and Performance Manager.
• Any other duties within the scope and general nature of the grade which may be required.


The Person (Essential)


Knowledge, Skills and Experience


• Excellent (and demonstrable) IT literacy including the use of Microsoft Office packages, in particular, advanced use of Excel.
• Experience of gathering, manipulating, analysing and presenting large datasets; a working knowledge of basic statistical analyses.
• Knowledge and understanding of good equality and diversity practice.
• Understanding of Higher Education planning and the management information needs of academic units.
• Excellent organisational skills and attention to detail.
• Effective interpersonal and communication skills and ability to communicate complex information to non-specialists.
• Information search skills including the use of external web-based data sources.
• Experience of data co-ordination and management in a Higher Education environment (desirable).
• Understanding of relevant policies and procedures, as they affect the role, and the quality standards and outputs required (desirable).
• Experience of working with senior managers in a large organisation (desirable).
• Knowledge of database and data visualisations tools such as Power BI or equivalent (desirable).

Attributes and Behaviour


• A flexible attitude to work demands and customers and a commitment to excellent customer service.
• Able to work under pressure in a planned and structured way to effectively deliver activities to time.
• Attention to detail, spotting errors and ensuring accurate information.
• Able to prioritise work and balance the requirements of a number of customers sometimes with conflicting demands.
• Initiative, imagination and creativity in finding solutions to problems.
• Tailors content of communication to the audience. Is factually correct and gives consistent verbal and non-verbal communication.
• Plays a positive role as part of a team and individually as required, able to establish and grow relationships across the organisation.
• Anticipates change and prepares for it, keeps and open mind to alternative ways of doing things.




• A’ Level, preferably in a subject requiring numeracy and IT knowledge, or equivalent level qualification plus work experience in a relevant role or broad work experience acquired through a combination of vocational training and considerable on-the-job experience, demonstrating development through progressively more demanding relevant roles.


Newcastle University is committed to being a fully inclusive Global University which actively recruits, supports and retains staff from all sectors of society.  We value diversity as well as celebrate, support and thrive on the contributions of all our employees and the communities they represent.  We are proud to be an equal opportunities employer and encourage applications from everybody, regardless of race, sex, ethnicity, religion, nationality, sexual orientation, age, disability, gender identity, marital status/civil partnership, pregnancy and maternity, as well as being open to flexible working practices.


Requisition ID: 2745