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Faculty Education Administrator

Requisition ID:  20246

Newcastle, GB

Contract Type:  Open Ended
Working Pattern:  Full Time
Posted Date:  13-May-2022


We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.

What’s in it for you? Newcastle University is a great place to work, with excellent benefits. We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you.

Newcastle is an inclusive global University community where everyone is treated with dignity and respect.  As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution.

Newcastle University is committed to being a fully inclusive Global University which actively recruits, supports and retains colleagues from all sectors of society.  We value diversity as well as celebrate, support and thrive on the contributions of all our employees and the communities they represent.  We are proud to be an equal opportunities employer and encourage applications from everybody, regardless of race, sex, ethnicity, religion, nationality, sexual orientation, age, disability, gender identity, marital status/civil partnership, pregnancy and maternity, as well as being open to flexible working practices.


Salary: £22,25 - £23,487 per annum, with progression to £25,627

Closing Date: 10 June 2022

The Role


We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.


The Faculty Education Team is seeking a highly motivated and enthusiastic team member to provide comprehensive support to the administration of our learning and teaching processes and activities.


You will have excellent planning and organisational, communication and IT skills, work well within a team and have good attention to detail. Flexibility, discretion, tact and diplomacy are a must. Previous experience of using module and programme management systems would be an advantage, though not essential.

The duties and responsibilities of this role will be shared by two Education Administrators. Individual duties and responsibilities will be determined by the Deputy Faculty Education Manager, with rotation to ensure all aspects of the role are shared.


This is a full-time post.

For informal inquiries Gillian Whittaker ( or Lynn Oakes (



Key Accountabilities

Provide PA support for the Faculty Education Manager/Deputy
Provide support for committees within the Faculty Education Committee structure. This includes drafting and the preparation of agendas and agenda papers, distribution of papers, minute taking and typing of minutes, communicating all resolutions, drafting correspondence relating to required action and ensuring that follow up actions are completed on a timely basis
Provide support to the Dean and Deputy Dean of Education, the Faculty Education Manager/Deputy Manager in the organisation and administration of the activities led by the Faculty Education Team
Provide secretarial and administrative support to relevant sub-committees, approval committees, reviews and working groups
Proactively receive and resolve issues/queries and provide support and guidance to academic and administrative staff in relation to activities undertaken by the team in general as far as possible, recommending alternatives if unable to assist and referring more complex and critical issues to the Faculty Deputy Education Manager/Manager, along with any relevant background information or paperwork
Monitor progress against all relevant action plans and associated deadlines in relation to the annual cycle of events, including Programme Approvals/Changes, Annual Monitoring Review, External Examiners, Programme Exemptions and Accreditation. Action is to be undertaken with close adherence to guidelines and deadlines set by the Learning and Teaching Development Service and in liaison with staff from this service where appropriate
Offer support, guidance and training to School staff on Learning and Teaching activities, systems (e.g. the Module Outline Form System (MOFS)) and processes, and to assist with the annual update of guidance documentation
Liaise with academic units to ensure receipt and action through FEC of updated degree programme regulations and specifications (on an annual basis) and new modules/module changes and to liaise with relevant central services in relation to changes to modules and programmes
Provide support to Learning and Teaching activities and initiatives within the Faculty such as Education Forums and FEC Away days
Update Student Lifecycle Management annually with changes to Faculty programmes/module links, including NUMed programmes
Update and maintain relevant Faculty and University websites
Liaise with academic units to support the Faculty Deputy Education Manager/Manager in the collection and review of Learning, Teaching and Quality data
Maintain and update Faculty records for all taught and research programmes (taught element only) and the Education Team mailbases
Undertake any additional duties within the scope and general nature of the grade which may be required

The Person 


Knowledge, Skills and Experience

Good working knowledge of office management practices
Knowledge of the practices processes and procedures involved in University administration
Excellent organisational skills and able to multi-task effectively and prioritise their own workload
Excellent IT skills. Ability to use Microsoft Excel, Word, Outlook and PowerPoint, Teams and Zoom, the ability to type documents with both reasonable speed and accuracy
An ability to organise in person, online and hybrid meetings and events, take minutes, prepare agendas and reports
Experience of SLCM, MOFS and web maintenance

Attributes and Behaviour

Ability to use initiative, pay attention to detail and take a flexible attitude to work demands and customers
Works independently and with minimal direction/oversight
Works calmly and efficiently under pressure and deadlines
Communicates effectively, both verbally and in writing


Grades A-C in English Language and Mathematics GCSE (or equivalent) or vocational qualifications, plus work experience in a relevant role; or Substantial relevant work experience in the unit or a comparable setting



The University holds a silver Athena SWAN award in recognition of our good employment practices for the advancement of gender equality. The University also holds the HR Excellence in Research award for our work to support the career development of our researchers, and is a member of the Euraxess initiative supporting researchers in Europe.


Requisition ID: 20246