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Engagement and Liaison Analyst

Requisition ID:  1225

Newcastle, GB

Contract Type:  Fixed Term
Posted Date:  26-Nov-2019


We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.


Salary: £25,941.00 - £33,797.00 

Closing Date: 10 December 2019


The role

We are looking for a highly-motivated, confident individual with a scientific background, alongside excellent verbal and written communication skills. You will work with senior programme managers to lead and manage engagement activities to strengthen relationships with our industry and academic partners across the pharmaceuticals, medical devices, diagnostics and digital health landscape. You will also work both nationally and internationally to communicate with a wide range of audiences to facilitate and promote the work of the Innovation Observatory. The main function of the role will be to promote external engagement across all areas of our work to shape and support the outputs we produce.


This is a national role and the post sits in our exciting new initiative, the National Institute for Health Research Innovation Observatory (NIHRIO). Using next generational digital analytics, we bring together expertise in order to observe and report on health innovation for the UK and beyond, helping shape future health provision.


The Innovation Observatory is a £10M initiative, funded by the National Institute for Health Research and based in Newcastle upon Tyne. We bring together data scientists, text mining and evidence synthesis experts, and information specialists, to provide an essential service for the NHS and policymakers. Our outputs help them make informed decisions about how healthcare should be provided in the future. 


NIHRIO is a partnership between Newcastle University, the National Innovation Centre for Data (NICD), Newcastle Academic Health Partners and the National Innovation Centre for Ageing (NICA).

This post is available fixed term initially for 2 years, with a possibility for extension.

For informal queries please email :
Dawn.Craig@ncl.ac.uk or Mike Trenell@ncl.ac.uk


Key Accountabilities

  • To lead on work to promote and facilitate engagement and establish key contacts and relationships with industry, especially pharmaceutical companies, to help with the work of NIHRIO staff.
  • To lead on work to widen and enhance the external engagement of NIHRIO with academic and thrid sector partners.
  • To generate and establish partnerships with medical device, diagnostic and digital health companies.
  • Help develop and write outputs with analysts and the outputs team.
  • Work with both our analysts, specialists and administrative staff to support horizon scanning engagement activities.
  • Working closely with the VOICE team, a major public engagement platform based on Newcastle University, to support the NIHRIO citizen engagement strategy and programme of work.
  • Help connect people with the Innovation Observatory through social media platforms such as LinkedIn and Twitter.
  • Managing own workload and prioritising work to ensure timely, accurate, search activities. Where necessary, to engage with managers to identify extra resources to manage peaks in demand.
  • Attend meetings and other events appropriate to the projects/team.
  • If appropriate, contribute to the preparation of papers for publication, disseminate findings at conferences as required.
  • Identify and undertake a programme of professional development, including further training in research methods and other transferable skills.
  • Carry out administrative tasks and other duties to support the NIHR IO as required by the Directors.


Knowledge, Skills and Experience


  • Evidence of developing and maintaining professional networks across a wide range of different types of organisations and stakeholders
  • Effective in juggling a busy workload, involving the management of multiple tasks
  • Scientifically literate with an ability to communicate to a range of audiences using written and verbal communication
  • Ability to work flexibly and cooperatively with others
  • Ability to maintain confidentiality
  • Experience of or the ability to carry out projects and tasks within agreed timelines, meeting milestones and producing outputs to an appropriate standard
  • Excellent IT, planning, organisation and time management skills, with excellent attention to detail
  • Commitment to the University’s and Institute’s engagement strategy
  • Commitment to own personal development
  • Ability to travel where appropriate and when needed


  • Evidence of skills in using relevant software, such as Microsoft Dynamics or similar and social media, such as LinkedIn and Twitter.
  • Experience of undertaking literature searching and data monitoring

Attributes and Behaviour


  • Recognises the importance of excellence in communication and encourages others to do so. 
  • Tailors content of communication to the audience, changing style, format and tone appropriately.

Delivering Services

  • Works continually towards achieving success through understanding and meeting or exceeding the expectations of the area, the University, colleagues and other stakeholders.
  • Is enthusiastic in getting the job done on time.

Team Working

  • Operates in a number of different teams and groups across the organisation, confident in adopting a range of team roles.

Finding Solutions

  • Generates a range of viable options and decides on an appropriate course of action that best fits organisational and area goals.

Understanding Others

  • Understands individual or group motives, understands the culture of a particular area, school or faculty.

Planning and Organising

  • Works in a planned and structured way, uses own and others’ time effectively, Sets own priorities in conjunction with team and area objectives.




  • A first degree in health services research, public health, biomedical sciences, pharmacology or other science related subject


  • Master’s degree in a relevant discipline or equivalent qualification or experience

Newcastle University is committed to being a fully inclusive Global University which actively recruits, supports and retains staff from all sectors of society.  We value diversity as well as celebrate, support and thrive on the contributions of all our employees and the communities they represent.  We are proud to be an equal opportunities employer and encourage applications from everybody, regardless of race, sex, ethnicity, religion, nationality, sexual orientation, age, disability, gender identity, marital status/civil partnership, pregnancy and maternity, as well as being open to flexible working practices.


Requisition ID: 1225