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Learning and Teaching Administrator

Requisition ID:  20382

Newcastle, GB

Contract Type:  Open Ended
Working Pattern:  Full Time
Posted Date:  17-Jun-2022


We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.


What’s in it for you? Newcastle University is a great place to work, with excellent benefits. We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you.

Newcastle is an inclusive global University community where everyone is treated with dignity and respect.  As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution.


Newcastle University is committed to being a fully inclusive Global University which actively recruits, supports and retains colleagues from all sectors of society.  We value diversity as well as celebrate, support and thrive on the contributions of all our employees and the communities they represent.  We are proud to be an equal opportunities employer and encourage applications from everybody, regardless of race, sex, ethnicity, religion, nationality, sexual orientation, age, disability, gender identity, marital status/civil partnership, pregnancy and maternity, as well as being open to flexible working practices.


Salary: £20,092 with progression to £21,686 per annum


Closing Date: 03 July 2022


The Role


We are looking for three highly motivated and enthusiastic individuals to join our expanding learning and teaching professional support service in the School of Biomedical, Nutritional and Sport Sciences.  You will work as part of a professional support team providing comprehensive administrative support to this highly rated School with a diverse portfolio of teaching programmes.


Duties include all processes associated with the student lifecycle (e.g., induction, registration, assessment, maintenance of records, timetabling), as well as supporting designated School Committees.


You should have good organisational and interpersonal skills; be able to demonstrate high levels of accuracy and attention to detail, be a team player, together with the ability to use your own initiative and to prioritise your workload.  Flexibility, discretion, tact and diplomacy are a must.


2 of the posts are available on open ended contracts and 1 is available on a fixed term basis until 29 July 2023


The fixed term post is available to existing University colleagues as a secondment.  You should discuss this with your current manager before submitting your application


Informal enquiries to Lesley Innes, School Manger via


Key Accountabilities

•    To provide administrative support to the learning and teaching function of the School across the full student lifecycle (from registration, through progression to completion)
•    Responsible for inputting amendments to annual documentation such as modules and regulations
•    Responsible for ensuring up to date information is uploaded to the appropriate University systems. In addition, to be responsible for inputting updates of teaching materials on university systems as they arise, and the timely distribution of materials to staff and students
•    Responsible for checking and updating student data using University systems, including ensuring students are appropriately registered for modules as required
•    Where appropriate, supporting the allocation of personal tutors to students, and for monitoring meetings between tutors and tutees via the ePortfolio system
•    Support the Learning & Teaching Team Leader with student attendance monitoring administration as requested
•    Responsible for receipt and collation of assessment materials from academic colleagues, for tracking assessed work out for marking and chasing to ensure it is processed within expected timescales. In addition, transcribing or uploading marks to relevant University systems
•    To support the organization of practical assessments and assist in setting up examination venues
•    To support the administration of processes relating to adjustments required for students with wellbeing issues or personal extenuating circumstances
•    To provide support for the arrangement of student placements and maintaining accurate records
•    To support the collation of timetable requirements in agreed timescales and, liaising with academic staff regarding requirements, advising on constraints and practicalities of requests
•    Where appropriate to act as secretary to designated meetings, including agenda preparation and circulation, minute taking and monitoring progress of actions
•    To provide support for the School’s Admissions where required; this can be significant for some programmes
•    Any other duties within the scope and general nature of the grade which may be required. This includes some flexibility in working hours and may include occasional weekend working (in the region of two Saturdays per year)


The Person 


Knowledge, Skills and Experience

•    Initiative and judgement to resolve problems independently
•    Good written and/or oral communication skills
•    Good numeracy skills
•    Excellent IT skills. Ability to use Microsoft Excel, Word, Outlook, and PowerPoint, and ability to type documents with both reasonable speed and accuracy and the ability to manipulate and analyse information for management purposes


Attributes and Behaviour


Planning and Organising

•    Works in a planned and structured way
•    Uses own and others time effectively
•    Sets own priorities in conjunction with team and area objectives
•    Plans workload and tasks in a systematic way
•    Ensures that all activities are completed on time
•    Uses systems and tools to ensure records and audit trails are clear and up to date

•    Keeps work systems up to date, neat and tidy
•    Ensures that others know how process and systems work
•    Maintains flexibility in work plans to allow for changing circumstances


Delivering Services

•    Sees other departments and colleagues as “customers” and follows through on their enquiries and requests
•    Keeps fellow team members up to date with progress
•    Co-operates with others in achieving targets
•    Takes responsibility for achieving own targets
•    Has a positive attitude for doing things better
•    Looks for ways to make immediate improvements
•    Pays attention to detail
•    Strives to deliver high quality results.
•    Is enthusiastic in getting the job done on time



•    Is factually correct and gives consistent verbal and non-verbal messages
•    Clear and concise; gets the message across to others
•    Chooses communication tools appropriately e.g., selective use of emails and other channels of communication
•    Tailors content of communication to the audience, changing style, tone and format appropriately
•    Uses face to face communication regularly
•    Can hold attention of others using appropriate techniques; questioning; rhetorical questions, changing tone and pace of voice and animated style


Team Working

•    Respects the expertise and contribution of others even if own opinion is different
•    Shares relevant and useful information with others
•    Keeps other team members up to date with progress
•    Gets involved with team talks
•    Willing to help others and share workloads
•    Supportive of team decisions
•    Asks Others’ opinion
•    Encourages others to get involved
•    Talks about other team members in a positive way
•    Respects the value that different views bring to the team



•    Grades A-C in English Language and Mathematics GCSE (or equivalent) or vocational qualifications, plus work experience in a relevant role; or relevant work experience in the unit or a comparable setting

The University holds a silver Athena SWAN award in recognition of our good employment practices for the advancement of gender equality. The University also holds the HR Excellence in Research award for our work to support the career development of our researchers, and is a member of the Euraxess initiative supporting researchers in Europe.


Requisition ID: 20382