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Building Facilities Operative

Requisition ID:  3701

Newcastle, GB

Contract Type:  Open Ended
Posted Date: 


We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.


Salary: £18,009.00 - £18,009.00 

Closing Date: 4 March 2020


The role


Supporting the function of the Estates office by providing a range of services to Academic, Administrative and Service departments as an individual or as part of a team, undertaking specified duties to service level standards and customer service standards.

Based within Estates Support Services, you will undertake a variety of general cleaning duties, as well as supporting the portering team if required.

Experience of working as part of a team and in a customer focused environment is essential.  You must also have a flexible approach to working and be willing to work towards NVQ Level2 or similar qualification

Posts available are 31.25 and 30hrs per week

It is a requirement of the posts that candidates, as part of their working week, are willing to work between the hours of 0700 – 2300 on a rota, including weekends, evenings, Bank Holidays and University Official Closure Days to cover University business, as and when required


For informal enquiries contact Jeanette Trewick, Building Facilities Manager on 0191 2085479


Key Accountabilities

  • Undertake general cleaning duties as required by the cleaning and portering Supervisors, including the use of floor maintenance equipment.
  • Portering duties will include removal of general and clinical waste and their correct disposal, distribution of deliveries throughout the facility, general removals, ensuring all stairways and fire corridors and exits are kept clear, removing the obstructions or reporting the problem to the appropriate personnel.
  • Contribute to the general security of the building, property and persons and reporting incidents and potential breaches of security.
  • Respond to emergency situations and taking appropriate action to minimise damage/distress. Where possible taking action to assist in rectifying the situation e.g. flooding, lift failure with occupants.
  • Ensure safe working practices by observing and complying with Estate Support Services, and Faculty/School health and safety procedures.
  • Provide cover for colleagues when necessary as directed by the Team Leader/Supervisor.

The Person (Essential)


Knowledge, Skills and Experience


  • Demonstrate a flexible approach to working
  • Demonstrate good communication and interpersonal skills
  • Experience of working in a customer focused environment
  • Experience of working as part of a team
  • Physically able to carry out the duties of the position – regular bending, lifting, moving around a large building or complex
  • Willing to undertake work pattern as required by the service including overtime
  • Able to work unsociable hours 


  • Experience of working in an educational or large organisation


Attributes and Behaviour

  • Looking to the future (embracing change) – Actively participates in the change process to allow the service to evolve
  • Inspiring Others (Communicating) – clear and concise, gets the message across to others
  • Working Together (Team Working) – Willing to help others and share workloads
  • Taking Responsibility (planning and organising) – works in a planned and structured way




  • Numerate and literate
  • Must be willing to work towards NVQ level 2 or similar qualification



  • BICSc COPC or similar cleaning qualification
  • Ability to use rotary floor cleaning equipment


Newcastle University is committed to being a fully inclusive Global University which actively recruits, supports and retains staff from all sectors of society.  We value diversity as well as celebrate, support and thrive on the contributions of all our employees and the communities they represent.  We are proud to be an equal opportunities employer and encourage applications from everybody, regardless of race, sex, ethnicity, religion, nationality, sexual orientation, age, disability, gender identity, marital status/civil partnership, pregnancy and maternity, as well as being open to flexible working practices.


Requisition ID: 3701