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Advancement Officer (Donor Relations)

Requisition ID:  20332

Newcastle, GB

Contract Type:  Fixed Term
Working Pattern:  Full Time
Posted Date:  22-Jun-2022


We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.

What’s in it for you? Newcastle University is a great place to work, with excellent benefits. We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you.


Newcastle is an inclusive global University community where everyone is treated with dignity and respect.  As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution.


Newcastle University is committed to being a fully inclusive Global University which actively recruits, supports and retains colleagues from all sectors of society.  We value diversity as well as celebrate, support and thrive on the contributions of all our employees and the communities they represent.  We are proud to be an equal opportunities employer and encourage applications from everybody, regardless of race, sex, ethnicity, religion, nationality, sexual orientation, age, disability, gender identity, marital status/civil partnership, pregnancy and maternity, as well as being open to flexible working practices.


Salary: £26,341 to £27,924 with progression to £30,497 per annum


Closing Date: 7 July 2022


The Role


Newcastle University (NU) Advancement is the driving force behind fundraising and alumni and supporter engagement across the University. Our work transforms lives and creates opportunities and communities that have a profound impact across our city, the region and beyond. 

This purpose of the role is to provide an outstanding service to individuals and organisations who support Newcastle University. You will liaise with students who receive scholarship funding, produce communications plans, updates and impact reports, support special events, work closely with colleagues to assist in managing the process of allocating and tracking donor-funded scholarships and maintain accurate records of interactions with supporters.

This is a fixed term maternity cover role ending 31 July 2023


For an informal conversation about the role, please contact Aerian Rogers, Head of Philanthropy and Deputy Director of Advancement at 


Key Accountabilities

  • Support the management of long term relationships with donors and supporters
  • Liaise with students and departments who receive funding from University donors and to track the process for allocation of funding 
  • Support the management of special events and VIP visits to the University 
  • Assist in the production of formal donor reports and other forms of communications collateral 
  • Maintain accurate records using NU Advancement's central CRM system (Blackbaud Raisers Edge)
  • Ensure that all donor experience programmes and communications are of the highest standards and adhere to the Fundraising Codes of Practice

The Person

Knowledge, Skills and Experience 

  • Excellent oral and written presentation skills, including experience of preparing accurate and compelling reports 
  • Experience of working in an environment requiring high standards of professional presentation and customer service 
  • Experience of working to tight deadlines and of balancing priorities while working on a range of projects simultaneously
  • Ability to demonstrate ambition in spotting opportunities and a positive and creative approach to problem solving
  • Experience of collaborative working and providing support to colleagues in a team


  • Experience of accurately updating records using a formal customer relationship management system 
  • Experience of working in a fundraising and / or volunteering environment - this can be in either a professional or voluntary capacity  



  •  A Levels or equivalent qualification 


  • Formal professional training in customer services, communications or fundraising 


The University holds a silver Athena SWAN award in recognition of our good employment practices for the advancement of gender equality. The University also holds the HR Excellence in Research award for our work to support the career development of our researchers, and is a member of the Euraxess initiative supporting researchers in Europe.


Requisition ID: 20332